What are the responsibilities and job description for the Customer Sales Representative position at Screen Printing by Bauers?
Overview
We are a small family owned screen printing shop providing apparel for our local community and beyond. We are committed to providing exceptional customer service and loyalty! As we continue to grow and expand, we are seeking an addition to our team who will be committed to helping our business thrive and grow by helping our customers both in person and online.
Ideal candidates will have some experience in customer service, sales, secretarial, etc. Attention to detail and bubbly personality is a must! Training will be provided, but as we are a fully running production center with a customer showroom, past experience is preferred to be able to kick start their effectiveness into the team/operations.
Goals
- Effectively work with all team members to achieve efficiency
- Assist customers in-person and online by providing quotes and fulfilling orders, with a self-motivated and eager personality
- Commitment to helping grow the business (education, ideas, brainstorming, etc.)
- Promote our brand and business throughout the community
Abilities
- Customer service:
- Ability to assist customers both in-person and online
- Eager and upbeat personality
- Friendly and welcoming tone when speaking
- Ask questions and is confident in making recommendations
- Build life-long customer relationships, loyalty
- Achieve customer satisfaction
- Facilitate order taking and management
- Input customer info into online management system
- Detail oriented, fast learner
- Prior experience in customer service/sales preferred
- Prior experience on a team
- Working together to use time efficiently
- Uses resources wisely to plan ahead
- Superior work ethics
- Help promote team successes
- Upbeat, helps keep the team motivated
- Proven ability to complete tasks in a timely manner
- Ability to work under pressure with time constraints
- Willingness to learn
- Thrives in a fast paced environment, while still maintaining confidence and effectiveness.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $22