What are the responsibilities and job description for the Lead Medical Assistant - HealthExpress - Carmel Valley position at Scripps Health?
This is a benefited, full time position working an 8-hr varied shift schedule. Shift times on weekdays are generally 6:45am-3:15pm, 9am-5:30pm or 11:30am-8pm. Every other weekend (both Saturdays & Sundays) and holiday flexibility is required. Located at Scripps Clinic Carmel Valley but you will be required to float to neighboring Scripps HealthExpress locations as needed.
Why join Scripps Health?
AWARD-WINNING WORKPLACE:
- Made Becker's 150 Top Places to Work for 2024
- #5 in Fortune Best Workplaces in Healthcare 2023
- #78 in PEOPLE Companies that Care 2023
- #95 in Fortune 100 Best Companies to Work for 2023
- Nearly a quarter of our employees have been with Scripps Health for over 10 years
About HealthExpress/Same Day Clinic:
- Team-oriented environment
- Delivering exceptional patient care
- Patients ranging from pediatrics (ages 3 months old) to adults
- Variable schedules allowing for more flexibility
- Weekends & holidays required on a rotating basis
- Ability to float to neighboring Scripps HealthExpress locations is required
- Seeking dependable, self-motivated team players
What you'll do:
- All Medical Assistant duties
- Responsible for providing technical support to Medical Assistant staff in a clinic site or physician module to include the following:
- training
- assurance of consistency and standardization of procedures
- management of day-to-day staff coverage arrangements to ensure excellent patient care
- staff performance management
- serve as a mentor to staff
- Responsible for covering, as well as mentoring, new and existing staff on clinical processes and procedures
- Responsible for review of new and existing staff documentation and charge documents for completion and accuracy
- Practice within the scope of a Medical Assistant and contribute to the team as necessary to ensure quality patient care
- Responsible for troubleshooting/problem solving to ensure flow of the clinic is smooth
- Provide breaks/coverage as needed
- Make sure clinic staff is on task
- Ensure that compliance with Point of Care Training is up to date
- Assist in patient recovery
- Provide leadership support
- Monitor Monthly Compliance
- Handle patient escalations
- Perform other duties as assigned
Required Education/Experience/Specialized Skills:
- Certified Medical Assistant or Military Corpsman, plus two years applicable clinical experience.
- Requires excellent skills in communication, problem-solving, team development, planning and follow-through.
- Ability to exercise the authority and responsibility for assigned services based on the scope of the organization and complexity of patient care.
Required Certification/Registration:
- Completion of a formal Medical Assistant program or Military Corpsman program pursuant to the Division of Allied Health Professions.
- American Heart Association Healthcare Provider BLS required in clinical setting.
Preferred skills and qualifications:
- Experience in a same-day clinic environment
- Point of care testing (urinalysis, strep and covid swabs, vaccines, etc)
Benefit Status: FT - FULL-TIME WITH BENEFITS
Minimum Rate (USD): 26.94 - Maximum Rate (USD): 36.36
