What are the responsibilities and job description for the Patient Service Representative - Physical Therapy - UTC position at Scripps Health?
This is a Part-Time position (40 hours per pay period) with a varied schedule located at our Scripps Green Hospital in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024
5 in Fortune Best Workplaces in Healthcare 2023
78 in PEOPLE Companies that Care 2023
95 in Fortune 100 Best Companies to Work for 2023
Nearly a quarter of our employees have been with Scripps Health for over 10 years
Join a caring team supporting Scripps Green Hospital as a Patient Service Representative in the Physical Therapy department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following :
Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions.
Responding to customer billing and payment inquires.
Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation.
Scheduling and confirming appointments in person or over the phone and entering appropriate insurance.
Initiating and validating referrals / authorizations.
Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns.
Required Qualifications :
Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
Excellent communication and customer service skills.
Strong organizational and analytical skills; innovative with ability to identify and solve problems.
Preferred Qualifications :
1 year of experience in customer service or a healthcare / medical office environment preferred.
Able to adapt, prioritize and meet deadlines.
Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9 / ICD10 codes and CPT / HCPC Codes and Modifiers.
Job :
Business Office
Organization :
Scripps Green Hospital
Title : Patient Service Representative - Physical Therapy - UTC
Location : Central San Diego County-LA JOLLA-SCRIPPS GREEN HOSPITAL
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Patient Service Representative - Physical Therapy - UTC?
Sign up to receive alerts about other jobs on the Patient Service Representative - Physical Therapy - UTC career path by checking the boxes next to the positions that interest you.
Not the job you're looking for? Here are some other Patient Service Representative - Physical Therapy - UTC jobs in the San Diego, CA area that may be a better fit.
We don't have any other Patient Service Representative - Physical Therapy - UTC jobs in the San Diego, CA area right now.
