What are the responsibilities and job description for the Customer Service Rep position at Scrub A Duct, LLC?
Customer Service Rep – Scrub A Duct, LLC
Neptune City, NJ
Customer Service Rep
Salary/Hourly Rate:
$16.50 - $19.00/hr (based on experience)
Position Overview
We are looking for someone who is reliable, hard-working, organized, takes initiative to learn, has a positive attitude, and is willing to learn and grow with our company! Candidates who are comfortable and/or experienced working independently in a smaller office encouraged to apply! Training onsite.
Responsibilities:
- The Customer Service Rep will support the day-to-day responsibilities in the office.
- Respond to customer calls/emails, book appointments, coordinate work schedules for technicians, and maintain the master calendar.
- Update customer databases, invoices, and files.
- Print and mail flyers for community advertisement campaigns.
- Use of QuickBooks Online.
- File paperwork/mail.
- May perform other duties as needed and/or assigned.
Qualifications
- Strong organizational skills
- Detail oriented
- Strong communication skills
- Ability to take directions/work independently
- Maintain confidentiality at all times
- Must have a smartphone
Work Remotely
- No
COVID-19 Vaccination
- Not required
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17 - $19