What are the responsibilities and job description for the Customer Service Advisor - Coventry position at ScrubaDub Auto Wash Centers Inc.?
Description
Are you a people person? Do you love cars? New England's leading auto-wash company is excited to hire for the grand opening of our BRAND NEW COVENTRY SITE! A 50 year old family business, ScrubaDub is seeking individuals who are serious about their careers and looking to cultivate customer relationships. Join a USA TODAY Top Places To Work Award Winner for 2024 as we launch the most state-of-the-art carwash facility in Rhode Island!
Responsibilities and Duties
1.) Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits of the Unlimited program while ensuring a positive customer experience with a friendly smile and helpful service!
2.) Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Load cars quickly and efficiently.
3.) Store Operations: Maintain a clean and organized location. This is a busy carwash that needs to be cleaned on a daily basis. Complete necessary side-work and house-keeping items including cleaning the lot and vacuums, taking out the trash, and cleaning the carwash tunnel.
Requirements
- The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
- The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
- Good verbal & written communication skills preferred
- Basic computer skills to enter customer information as needed into our database
- Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate.
- Grit - you'll be working outside for much of the year - you're tough and able to handle the outdoors.
Benefits
Team members average $18 to $22 an hour with wage, tips, and bonus. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
- Health Insurance option for full time employees
- 401K Retirement plan with 3% employer match
- Free car washes for your personal vehicle
- Growth potential at a fast growing company
- 529 College Savings Plan
- Scholarships and reimbursement for college or vocational training
Salary : $18 - $22
