Office Receptionist

Overview:

Do you want to become part of an exciting organization that helps businesses thrive through integrated vertical cleaning and maintenance solutions? We are committed to providing the highest quality service in an environmentally conscious way while working with a team of people who want to be successful and play to their strengths. 

The Office Receptionist will provide administrative support to ensure efficient operation of the office. This role will support managers and employees through a variety of tasks related to organization and communication. The Office Assistant is responsible for confidential and time-sensitive material. Familiarity with a variety of the field's concepts, practices, and procedures is essential, and the ability to effectively communicate via phone and email is required. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively. 

Duties & Responsibilities:

• Efficiently manage incoming phone calls, directing them to the appropriate personnel or addressing inquiries with general information.
• Provide support to office visitors, ensuring they are directed to the relevant contacts promptly and courteously.
• Oversee the customer service platform, ensuring inquiries are directed to the appropriate personnel or addressed with accurate information.
• Uphold office security by adhering to established safety protocols and controlling access through the reception desk.
• Maintain an orderly and presentable office environment, ensuring cleanliness and organization at all times.
• Manage office supplies and refreshments as needed to support management and staff.
• Assist the Operations Manager in fulfilling requests from senior management, ensuring timely and effective execution.
• Manage the receipt, sorting, and distribution of daily mail and deliveries, ensuring prompt dispatch of outgoing correspondence.
• Execute additional receptionist duties, including filing, photocopying, transcribing, and faxing, with precision and efficiency.
• Facilitate company recurring payments and important monthly reporting. 
• Assist in payroll by printing and distributing checks. 
• Assist management with the new hires, ensuring required documents and information is completed. 
• Utilize various platforms to effectively manage employee and customer accounts.
• Schedule and confirm appointments, providing clear communication with customers.
• Maintain and monitor employee training schedules to ensure compliance with regulatory requirements.
• Manage and organize data in the company system. 

Requirements:

• You must have a valid CA driver’s license and a reliable means of transportation. Applicants will drive occasionally to complete any management request. 
• Must be reliable, team-oriented, dependable, responsible, trustworthy, and have a strong work ethic.
• Must be able to pass a pre-employment background check, physical and drug test for informational purposes. Please be assured that the results will not be used against you.
• Must be authorized to work in the United States.
• Proficiency in Microsoft/Google Suites.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Working knowledge of office equipment, like printers. 
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Must be able to take direction from leadership.
• Professional demeanor. 
• Must be available for the work schedule set. 

Work Environment:

• Professional business casual attire; must be presentable at all times.
• The position requires long periods of sitting.
• Actively viewing a computer screen for long periods of time. 
• Occasional lifting of light office supplies.
• Frequent interaction with both visitors and internal staff
• The receptionist is stationed at the front of the office. 
• Involvement in maintaining office security by following established protocols and managing access to the premises.

Skills & Abilities:

• Excellent verbal and written communication skills - ability to speak and write English and Spanish fluently and relay information between the team, customers, and office staff.
• Detail-oriented – pays attention to details at each customer’s location, with extra attention to special requests.
• Friendly and Professional – able to deal with customers when they are on-site while cleaning is being performed
• Team player – Ability to work within a team where members depend on each other to get work done.
• Self-starter - Able to identify work that needs to be done and do it without being instructed.
• Desire to learn- Seek new challenges, and take on additional responsibilities
• Reasoning ability- Good common sense with the ability to solve practical problems.

Education / Experience:

• College level education is required. (In-school or Post-Graduate)
• Experience in a service environment is preferred, but not required. 
• Ability to speak and write English and Spanish is preferred. 

How We Will Measure Success:

• Employee Quarterly Assessments 
• Employee Annual Performance Reviews
• Goals and objectives.

Employment Type:

Full Time: Typically Monday - Friday (8 am - 5pM)

Salary : $18