What are the responsibilities and job description for the Customer Support Representative position at SD Consumer Connect?
We are looking for driven, business-minded professionals to join our team as Customer Service Representatives. This is not your typical customer service job—it’s an opportunity to develop business, sales, and client management skills in a dynamic, fast-growing industry. If you’re ready to build a career in business sales, account management, and customer engagement, this role is for you.
As a Customer Service Representative, you’ll play a key role in managing business accounts, building relationships, and driving sales growth. You will develop essential skills in business strategy, client retention, and revenue generation while working alongside a team of high-performing professionals. This position is designed for individuals who are goal-oriented, business-focused, and eager to take on new challenges in a results-driven environment.
What You’ll Do As A Customer Service Representative:
- Engage directly with customers to identify their needs and recommend tailored business solutions.
- Manage client accounts, ensuring satisfaction, retention, and continued business growth.
- Develop sales strategies that drive business revenue and customer engagement.
- Analyze customer insights and industry trends to optimize business performance.
- Collaborate with sales teams to meet and exceed business growth targets.
- Track customer interactions to refine business development strategies.
What Makes You a Great Fit As Our NEXT Customer Service Representative?
- Strong business mindset with a passion for sales and account management.
- Excellent communication and interpersonal skills to build long-term relationships.
- Ability to manage multiple accounts while delivering exceptional service.
- Goal-oriented with a competitive drive to exceed business targets.
- Previous experience in sales, customer service, or business-related roles is a plus but not required.
Job Type: Full-time
Pay: $43,000.00 - $52,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $43,000 - $52,000