What are the responsibilities and job description for the Project Manager (Production Support Technical Analyst) position at SD Solutions LLC?
Corporate Overview
SD Solutions LLC is a fast-growing professional services company, providing Cyber Security, Strategy & Governance, IT Modernization, Management Consulting, and Professional Services solutions to large and small clients in the federal government sector. Our broad spectrum of services also includes digital & legacy transition, decommissioning, communications, event planning & logistics, and operations. It is our mission to deliver enduring results to our clients using strong business acumen, technical solutions, and management services. Our core values include quality, timeliness, integrity, trusted relationships, and corporate citizenship.
Responsibilities
Ability to perform all roles and responsibilities of a Full Stack Developer.
Elaborate and communicate the system level solution through engagement with the various stakeholders including tech advisors and management, ES, Cybersecurity, Privacy Office, Product Owners, Release Managers, OLS, PMO(s), etc.
Identify and ensure the solution includes critical interfaces
Identify, document, and estimate effort/time associated with implementation tasks
Identify and document constraints, dependencies, and assumptions
Identify, document and work to mitigate risks
Develop actionable plans for work sequencing, including milestones and high-level activities appropriate for inclusion in program level integrated master schedules (IMS)
Represent Web Apps AD at various technical and program level meetings, including providing progress/status against assigned action items and deliverables
Produce concise and complete meeting minutes, necessary for Web Apps AD leadership to understand meeting outcomes and act/provide guidance as required.
Ensure story boards, epics, user stories and associated tasks are clearly, concisely, and completely defined so that they are actionable, scopes do not overlap and Agile INVEST criteria is met.
Ensure the architectural, engineering and detailed design approach to implementing stories complies with enterprise and program level requirements, including those specified in IRS IRMs, Non- Functional requirements (example: IRS RPLRs), Guardrails, etc.
Ensure all non-functional requirements are considered from product inception and are met at each stage of the SDLC.
Assist with technical code demonstrations, validation of peer code, and production hardening checklists.
Identify, organize and lead technical stakeholder elaboration discussions to ensure the solution meets business needs.
Produce PowerPoint decks and other work products that assist in explaining concepts, presenting alternatives, "selling" concepts/approaches, and documenting decisions.
Identify root cause of production incidents, write users stories, lead the development of code, and drive delivery of incident resolution to deploy and validate production incidents.
Work with production support to review production performance data and identify technical debt. Write stories and assist in prioritizing technical debt in the O&M backlog.
Lead the development of technical debt stories.
Work with Solution engineering to review production performance data to improve system performance.
Ability to quickly understand the Enterprise infrastructure (including all back-end legacy and modernized systems) and interfaces between systems. Where documentation on these systems is incomplete, document this information in an IRS-hosted OneNote (or other common documentation repository) to facilitate future understanding.
Ability to act as a systems analyst and direct the program-wide teams as necessary.
Ability to understand integration points and architecture, assist with troubleshooting, and make recommendations for enhancements.
Ensure there is alignment between stories and production KISAM tickets.
Prioritize stabilization and filing season readiness stories correctly, based on direction from management.
Directly collaborate with, communicate with, align with and take direction from Tech Advisors and SMEs on solutions, designs and code.
Qualifications
- Bachelor's degree in related field
- 8 years of experience leading and being familiar with analyzing, scoping, solutioning, planning and performing as a technical, cross-team lead for large scale complex digital/web solutions.
- Highly experienced in working across the entire SDLC.
Employment Type
Full-time, W2 employment
Exempt, Salary
Eligible for paid benefits
Clearance, Citizenship, and Work Location
MUST have US Citizenship or Green Card, MUST have IRS MBI Public Trust
Location: Lanham, MD, Hybrid
SD Solutions Culture
We are a fast-growing company who puts people first. Our focus is on building the right team to provide exceptional services to our customers and to grow with our organization. We offer extremely competitive compensation and a very attractive benefits package. We believe in corporate citizenship and provide several levels of support to students, schools, teachers, and other organizations in our local community. If you are looking for a new opportunity to make a difference and build your career in a positive way, please join us. We are waiting for you.
Equal Opportunity Employer
SD Solutions, LLC is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Whenever possible, SD Solutions make reasonable accommodations for qualified individuals with disabilities to the extent required by law.
SD Solutions Culture
We are a fast-growing company who puts people first. Our focus is on building the right team to provide exceptional services to our customers and to grow with our organization. We offer extremely competitive compensation and a very attractive benefits package. We believe in corporate citizenship and provide several levels of support to students, schools, teachers, and other organizations in our local community. If you are looking for a new opportunity to make a difference and build your career in a positive way, please join us. We are waiting for you.
Equal Opportunity Employer
SD Solutions, LLC is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Whenever possible, SD Solutions make reasonable accommodations for qualified individuals with disabilities to the extent required by law.
Candidate Referral Fee Program
SD Solutions wants to reward you for helping us identify qualified, talented professionals to join our team. Send us your friends and professional connections and we'll reward you with a cash bonus!
To submit a qualified referral, please visit our website. You'll need to send the candidate's contact information and/or resume to SD Solutions and include "Candidate Referral" in the subject line. Your referral must be an active candidate interested in new opportunities. You must include the candidate's full name and contact information i.e., email address and phone number.
Please visit Careers - SD Solutions, LLC (sdsolutionsllc.com) for more details of the Candidate Referral Fee Program.