What are the responsibilities and job description for the Leasing/Administrative Associate position at SDK Apartments?
SDK Apartments is seeking a Leasing/Administrative Associate to join our motivated team, located in Ashburn, VA. Embracing the SDK philosophy, you will exhibit excellent customer service skills, treating our residents with dignity, respect, and a desire to provide the highest standard of quality and comfort in their homes. If you are outgoing, bubbly, friendly and have a positive, can-do attitude, we want to hear from you! Weekend availability and schedule flexibility is required.
Essential Job Functions:
- Participate in the daily operations of the property.
- Interacts directly with prospective and current residents to achieve maximum occupancy, including generating and handling traffic, leasing apartments, qualifying prospects, preparing leases and completing move-in paperwork procedures.
- Assist with the company’s on-going relationship with the residents throughout their tenancy.
- Maintains accurate, in-depth knowledge of all aspects of the community, particularly in: rent and pricing info, vacancies, apartment availability, lease expiration, square footage, etc.
- Accurately prepares and assists with all leasing paperwork (lease applications, lease agreements, employment and credit checks, lease move-in packets)
- Answer telephone promptly and in a professional manner and direct callers to appropriate individual or take messages.
- Answer any questions on the community amenities and assist residents.
- Create, assign, and close out work orders and purchase orders on a daily basis.
- Make daily follow-up calls on maintenance request.
- Works and assists with the management team.
- Coordinate work with contractors/vendors.
- Placing orders for supplies and services.
- Performs all the above in accordance with applicable laws and company policies.
- Perform other duties as assigned
The successful candidate must have strong sales and organizational abilities, follow-up skills, and an attention to detail that often makes the difference with prospective and current residents. Maintain a high level of customer service and have excellent communication skills. This position requires significant interaction with residents and prospective residents on a regular basis Must be able to multi-task and adapt to changing schedules that will include weekends. Apartment leasing experience not required with a strong sales background.
Qualifications:
- Excellent Presentation with outgoing and pleasant demeanor, willing to go the extra mile and focused on exceptional customer service.
- Previous experience in residential property management.
- Intermediate to advanced computer skills including Microsoft Word and Excel
- Real Page and/ Onesite software knowledge preferred but not required.
- Excellent organizational, written, and verbal communication skills.
- Self-starter with the ability to multi-task, meet deadlines and work independently and with a team
- Ability to use general office equipment, including phones, fax machines, printer, copier
- Valid driver's license.
- Reliable form of transportation.
- Adaptable to changing work schedule, including weekends and some holidays
Position is full-time Monday through Friday and requires rotating weekends.
Our comprehensive benefits package includes:
- Salary: $20.00 – $22.00 per hour
- Medical/Dental/Vision Benefits
- Life Insurance
- Paid Holidays
- Paid Vacation Time
- Paid Sick Time
- Company match 401k Plan
- Apartment Discount
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
Salary : $20 - $22