Epic Principal Trainer

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Epic Principal Trainer - Posting #27185

Hourly Rate: $31.25
Annual Salary: $65,000

Position Summary:

Full-time position available for an Epic Principal Trainer. This position works in-person, Monday through Friday, at the administration office in Seattle, WA. The Epic Principal Trainer provides a broad spectrum of training to employees at all levels within the organization and throughout all phases of employment to ensure compliance with existing standards and overall employee excellence. This position assists in the development and maintenance of course materials, lesson plans and curricula for a variety of trainings under the direction of the Learning & Development Supervisor and should be able to communicate information in an engaging, concise manner via multiple delivery mediums and to a wide range of audience sizes.

The Epic Principal Trainer is responsible for end user interaction, onsite support, and workflow analysis for the electronic health record (Epic) and related IT systems. Trains new and existing staff on updated processes and provides continuous training support. Monitors the effectiveness of training and validates learning materials. Will partner with Human Resources and senior leadership to identify and develop strategies for meeting Sea Mar’s employee learning program goals and objectives; collaborate with key stakeholders to assess talent-development needs, developing key insights, determine knowledge and performance gaps and drive design and implementation of innovative and engaging learning experiences.

Position may require travel (day and limited overnight) to facilities in Washington State.

Duties and responsibilities:

• Assists in creation, refinement, implementation and delivery/facilitation of leadership, management, customer service and other soft-skills training in a classroom setting
• Develop curricula and training materials, assess operational training needs, and provide training and documentation to end users for software applications trainings (Epic)
• Provide on-site training and support for staff within Sea Mar clinics
• Monitors student progress and evaluates student performance during training and works to ensure all students can demonstrate specified competencies at class completion, if applicable
• Gather internal knowledge and training requirements for both technical and role-based topics
• Drive course delivery quality and contribute to a culture of continuous improvement
• Keeps abreast of developments in product new releases. Keeps users informed of new developments and makes recommendations for implementation.
• Actively supports and promotes systems standardization, utilization, and best practices
• Escalates issues to management as appropriate
• Follow the policies, procedures, and practices outlined in the Code of Conduct and Organizational Ethic policy. Report any business practice/compliance concerns according to organization policy.
• Exhibits behaviors that support the organization’s Service Standards and Cultural Beliefs
• Other duties as assigned

• Exceptional interpersonal skills; able to deal effectively with diverse personalities
• Excellent oral and written skills
• Proven skills as an instructor/presenter and group facilitator required
• Exceptional organizational skills and proven ability to manage projects and multiple tasks and meet deadlines
• Proven ability to motivate users
• Strong analytical and problem-solving skills
• Must be able to communicate with physicians, clinicians, other individuals, and groups representing all levels of the organization
• Excellent communications with the ability to influence and negotiate with individuals at all levels
• Optimism and resilience – proven ability to overcome adversity
• Cross-functional collaboration skills with the ability to work will with stakeholders and colleagues at all levels – team player with low-ego
• Three-five years of experience in electronic health record training, clinical role, or implementation required
• Epic experience training Cadence/Prelude and/or Ambulatory preferred
  • Principal Trainer Certification in one of the above preferred

• Bachelor’s degree preferred. Equivalent combination of education and experience may be considered in lieu of degree.

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of:

• Medical
• Dental
• Vision
• Prescription coverage
• Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Paid-time-off starting at 24 days per year 10 paid Holidays.

We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. 

How to Apply:

To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Tyler Bloom, Learning and Development Supervisor, at tylerbloom@seamarchc.org.

Sea Mar is an Equal Opportunity Employer

Posted on 12/3/2024

Please visit our website to learn more about us at www.seamar.org. You may also apply through our Career page at https://www.seamar.org/jobs-general.html

Salary : $31 - $65,000