What are the responsibilities and job description for the Technical Field Specialist position at SEA Vision USA?
About the Job
SEA Vision USA is seeking a highly skilled and experienced field technician to join our team in West Caldwell, New Jersey.
This is a fantastic opportunity for someone with strong technical expertise and excellent customer service skills to work on a variety of duties including software and hardware installation and troubleshooting.
The successful candidate will have a solid understanding of visual inspection systems and applications, as well as experience with computerized systems and data collection software.
We are looking for a self-motivated individual who can work independently and as part of a team to provide exceptional support to our clients.
Key Responsibilities:
- Installation and troubleshooting of software and hardware
- Integration and implementation of vendor-specific serialization and/or vision platforms
- Providing technical support and maintenance of databases
- Troubleshooting and system recovery
- Supporting senior service staff to ensure quality and client expectations
Requirements:
- Bachelor's degree or equivalent in Engineering, Computer Science, or Information Technology
- 3-5 years' experience in visual inspection systems and applications
- Strong commercial experience and excellent customer relationship skills
- Knowledge of IT networks and infrastructure
- Ability to interpret and diagnose electrical and wiring diagrams
- Working knowledge of machine controls and functions
- Basic understanding of PLC programming
- Travel to customer sites and factory as required
Benefits:
- Full benefits package including health, pension, 401K, and paid vacation time
- Negotiable salary
