What are the responsibilities and job description for the Remote Virtual Customer Service Specialist- Work from Home position at SeaBreeze Homes and Living?
Virtual Customer Service Specialist – Work from Home | Entry Level
Description:
Are you passionate about helping others and providing top-tier customer service? As a Virtual Customer Service Specialist, you will assist clients with their travel inquiries, reservations, and support needs. This remote role allows you to work from anywhere while offering exceptional service to travelers worldwide.
What We Offer:
- Comprehensive Training – Learn the ins and outs of travel services, customer engagement, and booking systems.
- Flexible Schedule – Work on your terms with no rigid hours.
- Earning Potential – Commissions based on bookings and client engagement.
- Exclusive Travel Perks – Discounts on hotels, resorts, cruises, and familiarization (FAM) trips.
- Supportive Team – Access mentorship, resources, and marketing tools.
Key Responsibilities:
- Assist clients with booking accommodations, flights, and activities.
- Provide outstanding customer service through phone, email, and chat.
- Handle travel-related inquiries, changes, and cancellations.
- Maintain up-to-date knowledge of travel promotions and offerings.
- Engage in client outreach and networking to build relationships and encourage repeat bookings.
- Stay informed about travel trends, destinations, and supplier certifications.
Sales Responsibility:
This role involves assisting clients in selecting and booking travel services while offering package upgrades and additional experiences.
Qualifications:
- Excellent communication and problem-solving skills.
- Strong organizational abilities and attention to detail.
- Comfortable using digital platforms and booking systems.
- Passion for travel and customer service.
- Ability to multitask in a fast-paced environment.
Requirements:
- Must be at least 18 years old.
- Reliable internet, computer, or smartphone access.
- Willingness to complete training and supplier certifications.
Benefits:
- Work from Anywhere – Enjoy the flexibility of a fully remote position.
- Professional Growth – Gain industry knowledge and certifications.
- Travel Discounts – Take advantage of exclusive savings for personal and professional travel.
- Unlimited Earning Potential – Commissions based on successful bookings.
Important Notice:
Please check your spam or junk folders for any messages from us. To avoid missing important updates, mark our emails as "Not Spam."
Join Us Today:
If you have a passion for customer service and travel, this is your chance to start a fulfilling career in the industry. Apply today and begin helping clients create unforgettable experiences!
Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.
