What are the responsibilities and job description for the Host position at Seacliff Inn?
Seacliff Inn, a Tapestry Collection by Hilton, is looking for a Host/Hostess to join our team! We are looking for an energetic and cheerful Host/Hostess to greet and acknowledge all arriving guests and escort guests to their tables. The Host/Hostess will also be responsible for taking reservations and maintaining reservation book.
Core functions of the position, but are not limited to the following;
• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to guests.
• Cheerfully and courteously greet and escort guests to tables and assist in seating at tables; present menus and extend congenialities ensuring restaurant’s standards of service.
• Assist in preparing the restaurant for service and maintaining the cleanliness of the dining room at all times.
• Assist in monitoring the guests’ needs and all phases of the restaurant operations.
• Oversee all aspects of restaurant during absence of Restaurant Manager and/or Supervisor.
• Maintain complete knowledge of all menu items, specials, liquor/beer/non-alcoholic selections available in the restaurant.
• Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses.
• Inspect tables and stations ensuring that all set ups meet the department standards. Check throughout meal period. Relay deficiencies to respective team members and follow up on corrections.
• Answer restaurant telephone courteously and efficiently as specified in department standards.
• Extend courteous departures as guests leave the restaurant.
• Ensure tables are cleaned and reset according to standards.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
• Perform other duties as assigned, requested or deemed necessary by management.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation.
Pay Scale: $16.50 per hour
Salary : $17
