What are the responsibilities and job description for the Restaurant Manager position at Seacliff Inn?
We are looking for an experienced Restaurant Manager to oversee the day-to-day food and beverage operations at Seacliff Inn, a Tapestry Collection by Hilton! The Restaurant Manager will work closely with team members to provide services that are above and beyond for guest satisfaction and retention.
Core functions of the position, but are not limited to the following;
• Adhere to Pacifica’s Pure Stay guidelines to ensure the health, safety and comfort of our team members and guests.
• Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines
• Utilizing interpersonal and communication skills to lead, influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encouraging and building mutual trust, respect and cooperation among team members.
• Improving service by communicating and assisting individuals to understand guest needs, maintaining quality products in accordance with Pacifica Hotel Company standards, providing guidance, feedback and individual coaching when needed.
• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Supervising and managing team members. Understanding team members’ positions well enough to perform duties in their absence.
• Administering payroll edits, reporting and time & attendance policies.
• Providing guidance and direction to subordinates, including setting performance standards, monitoring performance and completing performance evaluations.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail or in person.
• Maintaining complete knowledge at all times of: All hotel features/services, hours of operation, daily house count, expected arrival/departures and all department policies and procedures.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Interviewing hourly food and beverage candidates making recommendations to Restaurant General Manager on new hires, pay rates and terminations.
• Responsible for purchasing all food and beverage items for restaurant and lounge with the approval from the Restaurant General Manager following policies and procedures set forth by Pacifica Hotel Company.
• Ensure proper cash handling and tip pay out procedures are being followed.
• Complete all required reports in a timely, accurate manner.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
• Perform other duties as assigned, requested or deemed necessary by management.
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.
Pay Scales: $70,000 to $72,000/annually depending on experience
Salary : $70,000 - $72,000