What are the responsibilities and job description for the Branch Ambassador position at Seacoast Bank?
About Us:
Seacoast Bank is committed to delivering exceptional customer experiences and building lasting relationships with our clients. As a Customer Service Representative - Branch Operations, you will play a critical role in achieving this goal. We are seeking a highly motivated and customer-focused individual who possesses excellent communication skills, a strong understanding of banking products and services, and the ability to work independently in a fast-paced environment.
Responsibilities:
- Provide exceptional customer service, responding to inquiries and concerns in a timely and professional manner.
- Process transactions accurately and efficiently, adhering to bank policies and procedures.
- Work collaboratively with other team members to achieve branch goals and objectives.
- Maintain a thorough knowledge of bank policies and procedures, as well as relevant laws and regulations.
Requirements:
- High School diploma or equivalent required; minimum 6 months cash handling experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Demonstrated proficiency in Microsoft Office Suite software and ability to learn new technology quickly.
- Able to work a flexible schedule, including weekends and occasional non-bank operational hours.
