What are the responsibilities and job description for the Sr Compliance Analyst position at Seacoast Bank?
Job Description
Job Description
JOB SUMMARY :
Assist the Fair & Responsible Banking Officer in overseeing the development, enhancement and monitoring of a sound fair and responsible banking program throughout the bank.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Evaluate, coordinate, and respond to all escalated compliance / regulatory complaints and ensure they are completed within the required SLA’s.
- Develop, maintain, and organize workpapers supporting the resolution of complaints.
- Manage the complaints tracking tool and dashboard for reporting purposes.
- Monitor complaints for trends; identify applicable regulatory risks and issues, research root cause and work with business owners to remediate issues timely.
- Conduct required follow-up on issues found to test for proper remediation, update Logic Manager as needed.
- Work with business leaders to develop self-testing and / or checklists, communicate expectations, monitor for exceptions, and escalate concerns to the Fair & Responsible Banking Officer as needed.
- Complete Fair Lending and Compliance complaint monitoring and testing as needed, pulling reports, documentation and drafting the final report.
- Assist Fair & Responsible Banking Officer in gathering information for Fair Lending and UDAAP risk assessments.
- Review new products and services for compliance and fair lending risks.
- Assist in ongoing compliance monitoring of reporting for high risk and critical third-party vendors that have direct customer contact, as needed.
- Collaborate with management and other departments to ensure applicable complaint and fair lending risk management policies and procedures are efficiently and effectively implemented.
- Perform research within the CFPB complaint reporting tool and provide insights to business partners on an ad hoc basis.
- Review and update bank training material and resources for compliance with applicable complaint and fair lending processes, as needed.
- Keep the Complaint and Fair Lending program maturity plans current and provide progress updates to the Fair and Responsible Banking Officer.
- Keep abreast of regulatory and industry developments relative to compliance complaint and fair lending matters.
- Assist in regulatory examination preparation, including document gathering, and tracking.
- Adhere to Seacoast Bank's Code of Conduct.
EDUCATION and / or EXPERIENCE :
