What are the responsibilities and job description for the Beverage Cart Attendant - Golf Club position at Seagate Hospitality Group?
Position Summary: The Beverage Cart Attendant at The Seagate Golf Club plays a vital role in enhancing the guest experience by providing exceptional food and beverage services, including both alcoholic and non-alcoholic beverages, to our members and guests. You will operate the beverage cart throughout the golf course, ensuring timely and courteous service while maintaining a high-quality service-oriented environment.
Beverage Cart Attendant Responsibilities:
- Present a professional appearance at all times while representing The Seagate Golf Club.
- Drive the beverage cart to various locations on the golf course to serve guests promptly and efficiently.
- Maintain adequate stock levels on beverage carts, ensuring par levels are met each day of operation.
- Utilize POS systems to process transactions, including handling cash, room charges, guest member charges, and credit card payments according to established procedures.
- Communicate effectively with peers, management, and both line and front-of-house employees to ensure seamless service delivery.
- Greet all customers in a timely, friendly, and professional manner, striving to exceed their expectations.
- Assist in the upkeep of the golf course as needed, contributing to its overall presentation and maintenance.
- Perform any additional duties as assigned by management to support the smooth operation of the facility.
- Make drinks according to Seagate standards and recipes.
- Ensure inventory is accurate and there are no unaccounted-for losses.
- Perform other duties as necessary.
Position Requirements:
- Possess a valid driver's license and a clean driving record. Driving the beverage cart is an essential aspect of this role.
- Meet the legal age requirement to serve liquor according to state law.
- Proficient in operating computerized/electronic cash register systems.
- Ability to use equipment and tools properly and safely to perform job duties.
- Familiarity with and ability to safely operate a motorized beverage cart while adhering to proper golf etiquette.
- Possess a friendly personality and enjoy interacting with the public in a service-oriented environment.
- Strong customer service skills with a commitment to delivering exceptional guest experiences.
- Dependable and punctual, with a reliable work ethic.
Physical Requirements:
- Ability to stand, walk, and move around for extended periods.
- Ability to lift and carry up to 25 pounds.
- Comfortable working outdoors in various weather conditions.
- Ability to bend, stoop, and reach during the course of the shift.