What are the responsibilities and job description for the Patient Relations Coordinator position at Seagrass Psychoeducational Solutions LLC?
About us
We are professional, supportive, and inclusive and our goal is to ensure that all patients who are referred to, and/or contact this practice receive excellent care from the outset.
Our work environment includes:
- Modern office setting
- On-the-job training
- Safe work environment
Job Overview:
We are seeking a highly organized, detail-oriented, and motivated individual to join our team as a Patient Relations Coordinator (PRC). As a PRC, you will be responsible for providing administrative support and clear communication with prospective and established patients. This is a vital role in our organization as you will be the first point of contact for patients and their families.
Duties:
- Schedule appointments and manage the appointment calendar for all providers
- Answer phone calls and address patient inquiries and incoming referrals
- Collect patient information and update medical records
- Verify insurance coverage and assist with insurance claims
- Assist with administrative tasks such as filing, faxing, and scanning documents
Qualifications:
- Previous experience as a medical receptionist, or other similar administrative role is preferred. Preference to candidates with previous mental health administrative experience.
- Proficient in using practice management systems (following training provided)
- Willingness to learn and be a team player
- Excellent communication skills, both verbal and written
- Exceptional customer service skills with the ability to handle difficult situations with empathy and professionalism
- Ability to multitask and prioritize tasks
- Attention to detail and accuracy in data entry and record keeping
Please note that this position does not involve direct patient care or clinical duties.
Job Type: Part-time
Pay: $16.50 per hour
Expected hours: 20 per week
Benefits:
- Free parking
- On-the-job training
Schedule:
- 4 hour shift
- Day shift
- Holidays
- Monday to Friday
- No nights
- No weekends
Work Location: Hybrid remote in Bluffton, SC 29910
Salary : $17
