What are the responsibilities and job description for the Packaging Engineer-Pre-Sales position at Sealed Air?
Position Summary
As a Technical Packaging Specialist covering City, this individual will work closely with customers and their regional sales team to service equipment and develop and promote the sale of Sealed Air products. Technical Packaging Specialists are the first line of contact with all new customers. Technical Packaging Specialists establish and maintain long-term business relationships with new and current customers. The Specialists will be expected to consult customers on the packaging materials, equipment, and processes.
Job Description
Develops sales opportunities by researching and identifying potential in current accounts; building rapport with customers; providing technical information and explanations; providing equipment and packaging technique demonstrations; preparing quotations.
Develop long-term relationships with clients through managing and interpreting their requirements
Persuade clients that a product or service best satisfies their needs in terms of quality, price, and delivery
Negotiate contract terms and conditions to meet both client and company needs
Provide pre-sales technical assistance and product education
Provide technical service on Sealed Air Equipment when needed.
Lead all Installations and operator training for New and existing Customers
Manage accounts by establishing relationships and providing the highest level of service to Sealed Air Customers. Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities
Meet regular sales targets and coordinate sales projects
Support marketing activities by attending trade shows, conferences, and other marketing events.
Develops accounts by checking customers' buying history, suggesting related and new items, and explaining technical features.
Maintains end-user equipment by troubleshooting, reporting, and tracking problems.
Maintains and improves quality results by following standards, recommending improved policies and procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Complete C4C, inventories, and other administrative responsibilities
Qualifications
High School Diploma; BA/BS Degree preferred
3 + years of high-level mechanical and troubleshooting expertise
Valid Driver’s License
Ability to travel overnight
Additional Knowledge, Skills, and Abilities:
Self-sufficient and self-disciplined with a very positive attitude
Excellent mechanical skills and use of tools, including a voltmeter.
Must have strong interpersonal skills and an ability to develop existing business.
Packaging experience is a plus
Read and understand technical drawings and troubleshooting charts
Strong organization skills and detail-oriented
Ability to work with customers to solve problems
Ability to prioritize daily tasks
Accomplished computer skills and MS Office knowledge
Occasional overnight traveling (meetings, training, service coverage)
Strong verbal and written communication skills (Spanish is a plus)
Good driving record
Salary : $62,000 - $85,000