Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 to enable businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions that evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.
ABOUT US
Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.
Seamless Migration is seeking a career and customer-oriented Enterprise Tools Management Specialist, to join our team in Annapolis Junction, MD
CLEARANCE
- TS / SCI w / Full Scope Polygraph (existing clearance required to start)
LOCATION
Annapolis Junction, MDOVERVIEW
Service Monitoring and Management :Continuously monitor the availability and performance of Splunk, SCCM, Micro Focus, and 1E
Identify, analyze, and resolve issues related to these enterprise tools in a timely mannerImplement proactive measures to prevent service disruptions and optimize performanceEnterprise Patching :Manage and execute patching activities across the enterprise to address security vulnerabilities and ensure system stability
Coordinate with relevant teams to schedule and deploy patches with minimal disruption to business operationsMaintain accurate records of patching activities and verify the successful implementation of patchesPerformance Analytics :Utilize performance analytics tools to assess the efficiency and effectiveness of enterprise services
Generate regular reports on service performance, patching status, and security complianceProvide insights and recommendations for performance improvements and security enhancementsIssue Remediation :Respond to and resolve incidents related to enterprise tools promptly
Perform root cause analysis of recurring issues and develop strategies to prevent future occurrencesCollaborate with other IT teams to address complex problems and implement long-term solutionsSecurity Compliance :Ensure all enterprise services meet security compliance requirements and industry best practices
Stay current with relevant security standards and updates, integrating them into enterprise tool management processesConduct periodic security assessments and audits to maintain compliance\Documentation and Communication :Develop and maintain comprehensive documentation for monitoring, patching, and performance processes
Communicate effectively with stakeholders regarding service status, incidents, and resolution progressPrepare and present reports to management on service performance and compliance statusQUALIFICATIONS
High school diploma or GED with 19 years of IT-related work experience OR bachelor's degree with 14 years of IT-related work experienceProven experience managing and supporting enterprise tools, including Splunk, SCCM, Micro Focus, and 1EExperience with monitoring tools and performance tuningPatch management experienceStrong knowledge of cloud security principles and best practicesFamiliarity with security compliance standards and best practicesStrong problem-solving skills and ability to troubleshoot complex technical issuesExcellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholdersMust meet DoD 8570 IAT Level 2 certification requirements (e.g., CompTIA Security CE)NICE TO HAVE
Experience with scripting and automation (e.g., PowerShell)BENEFITS
100% paid Medical, Dental & Vision for Our Employee6% 401K match (Vested Immediately)29 Days' PTOFlexible Work ScheduleTuition / Certification ReimbursementGrowth Opportunities w / in an Emerging Defense CompanyAll your information will be kept confidential according to EEO guidelines
