What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Sean Whetstone - State Farm Agent?
Benefits :
401(k) matching
Bonus based on performance
Company parties
Opportunity for advancement
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.
As an Agent Team Member, you will receive...
Hourly plus commission / bonus
401(k) with matching potential
Valuable experience
Growth potential / Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Bilingual - Spanish preferred
Bilingual - Vietnamese preferred
Property and Casualty license (must be able to obtain)
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