What are the responsibilities and job description for the Central Market Lead position at Seaport Entertainment?
The Seaport name is synonymous with an unrelenting passion for excellence. While his achievements in aviation and the silver screen are legendary, it was his investments in real estate that form the foundation of our company. With passion, determination and limitless imagination, he built one of the great American empires of the 20th century. At Seaport, we live by our purpose to help people discover new ways of experiencing life - because it’s not just buildings and places that matter, it’s what you do with them that can change the way people live.
We aspire to be the most creatively driven real estate company in the world and we believe in fostering a culture that is built to last by cultivating curiosity and empowering every employee to find their story in this great organization.
Job Description:
Central Market Lead
The Company
Seaport Entertainment Group is a premier entertainment & hospitality company that owns and operates a unique collection of assets positioned at the intersection of entertainment and real estate. Seaport Entertainment Group’s focus is to deliver unparalleled customer experiences through a combination of restaurant, live entertainment, sports, retail and hospitality offerings integrated into one-of-a-kind real estate. Our assets include the Seaport neighborhood in Lower Manhattan and the Las Vegas Aviators® Triple-A Minor League Baseball team and Las Vegas Ballpark, as well as the company's ownership stake in Jean-Georges Restaurants and its interest in the air rights above the Fashion Show Mall, which may be used to create a new casino and hotel on the Las Vegas Strip.
About the Role
Department: Retail
Type: Hourly/Non-Exempt
Seaport Entertainment is looking for a Central Market Lead that will be based in the Tin Building by Jean-Georges. The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York’s most historic landmarks. The Tin Building features multiple unique venues: Several full-service restaurants, fast casual, and counter dining outlets as well as 10,000 sf of retail featuring private label products, grab and go, grocery and more. Reporting directly to the Central Market Manager, the Central Market Lead ensures the smooth operation of Central Market’s butcher, fish, produce, floral, prepared foods, cheese, charcuterie, and dairy outlets by overseeing daily activities, delegating tasks, and mentoring staff. This role focuses on maintaining product freshness, quality, and presentation while providing exceptional customer service. The Lead collaborates with the Central Market Manager, Central Market AGM, and other team members to achieve department goals, manage inventory, and implement standards for product handling and display. Additionally, the Lead plans and executes promotions and events, addresses customer inquiries, and ensures compliance with health and safety regulations. By fostering a cooperative working environment, the Central Market Lead maximizes productivity and employee morale, contributing to a positive shopping experience for all customers.
What You Will Do
- Provide supervisor support to direct manager, assisting with day-to-day operational supervision and ensuring smooth Central Market operations.
- Delegate tasks, motivate, train, and mentor employees to foster their growth and ensure a knowledgeable and customer-focused team.
- Collaborate with the Central Market Manager and Central Market AGM on department goals, performance metrics, and operational improvements.
- Receive and Inspect a variety of central market products, including meat, fish, produce, floral, prepared foods, cheese, charcuterie, and dairy
- Ensure proper stocking, handling, cutting, portioning, and preparation according to established standards.
- Ensure proper handling, filleting, portioning, and butchering according to established standards.
- Evaluate product and inventory needs, receive incoming products, and assist the manager and department lead.
- Ensure all plants and arranged bouquets are visually appealing and free of any decaying leaves.
- Monitor inventory levels and coordinate with suppliers to optimize stock levels and prevent shortages or overstock.
- Participate in scheduled inventory procedures or spot inventory audits.
- Manage the quality, freshness, and presentation of products, implementing standards for cleaning, cutting, plating, packaging, and display.
- Conduct regular quality checks and ensure compliance with food safety and hygiene standards.
- Follow strategies to minimize waste, including proper inventory rotation and management.
- Ensure strong accounting practices are maintained for all operating activities, including food cost, purchasing & returns, and labor management.
- Provide excellent customer service by assisting with product selection, offering recommendations, and addressing customer inquiries.
- Ensure a clean and organized department for a positive shopping experience.
- Plan and execute promotions, tastings, and events to boost guest engagement.
- Execute sign compliance and visual presentation standards to ensure legal compliance and a positive guest experience.
- Maintain knowledge of current market trends and implement strategies accordingly.
- Ensure compliance with all applicable health and safety regulations and company standards.
- Ensure all equipment is safe and in proper working order, advising on replacement needs as necessary.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Perform other duties and responsibilities as required or requested.
About You
- Minimum of 2-3 years of experience in the food service industry.
- 1 year in a specialty retail supervisory role
- Strong knowledge of meat, seafood, cheese, prepared foods, produce, floral, and dairy products, including basic cutting and preparation techniques.
- Proficient in purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
- Familiarity with inventory management systems and point-of-sale (POS) systems.
- Excellent leadership, communication, and organizational skills.
- Possess strong interpersonal and collaboration skills to supervise a diverse team.
- Exhibits excellent verbal and written communication skills.
- Self-disciplined, shows initiative, possesses developing leadership ability, and is outgoing.
- Customer-focused with a commitment to delivering exceptional service.
- Must be passionate, entrepreneurial, and dedicated to success.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.
Physical Requirements
- Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to lift over 50 pounds
- Ability to stand for prolonged periods of time and climb steps regularly.
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, push/pull, and lift hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Compensation: $22 – 25 per hour
NOTICE TO THIRD PARTY AGENCIES
Please note that Seaport Entertainment Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, SEG explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Entertainment Group.
This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Seaport Entertainment Group reserves the right to change or modify job duties as necessary based on business necessity.
SEG participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.
NOTICE TO THIRD PARTY AGENCIES
Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, HHC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.
This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.
Salary : $22 - $25