Administrative Assistant Sales

Scope of Position The Sales Administrative Assistant is often the first interaction a guest has with the Seaport Sales department. The administrative support that the Sales Administrative Assistant provides is crucial to ensure exceptional guest service.  The goals are to provide guests with professional service exceeding expectations and anticipating Sales Managers needs in an efficient, friendly and attentive manner. The timely and thorough delivery of service will focus on providing the kind of administrative support the Sales Team needs to do business in an effective manner.  This support service is critical to the overall Sales Team’s success.  This position reports to the individual Sales Managers they will support and the Director of Conference & Catering Operations for overall office direction.   Schedule Requirements The operations of Seaport are 24 hours a day 7 days a week, inclusive of all holidays.   Therefore, the Event Coordinator must be flexible to meet the needs of the business accordingly.  At a minimum Monday through Friday daytime work schedule is required. Some overtime and evening work may be necessary and must be pre-approved by management.   Key Responsibilities Answer all Sales Department’s incoming phone calls Provide complete and thorough administrative support for assigned Sales Managers Maintain established office standards for consistency in contracts, proposals, business letters, BEO’s and Resumes Assist in the delivery of all sales services, details for contracts and events and when applicable and directed confirm availability and pricing Assume the responsibilities of the office reception area and phone coverage, as well as any shift coverage for other unassigned managers as needed Clear written and verbal communication to both guests and Seaport team members This position is expected to embrace the sales department objectives as well as the department Quality Plan initiatives Represent the hotel with a positive attitude and professional attire Follow sustainability guidelines and practices related to Seaport’s sustainability programs Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the role Responsible for practicing, managing, and promoting our Mission and Values so that it becomes an intricate part of the everyday operation.   Required Job Knowledge and Skills Exceptional organizational skills and ability to multitask Excellent customer service, written and oral communication skills Excellent typing and computer skills including Microsoft Word, Excel and Power Point Excellent grooming standards Ability to work under pressure Ability to work on their own Positive attitude Good communication skills   Experience: Knowledge of Delphi and Opera operating systems 1 years of administrative experience Hotel or Hospitality experience preferred   Education: High School diploma, general education degree equivalent experience required College Degree preferred   Language Skills: Fluency of the English language is required (read, write, speak) Must be able to listen to, read and/or write instructions, memos, short correspondences and messages.     This job description in no way states or implies that these are the only duties to be performed by the person occupying this position.  The person in this position will be required to perform any other job related duties assigned by their supervisor.