Patient Service Representative

Seaport Scripps Home Health- Our mission to provide LIFE CHANGING SERVICE to our patients and their families

At Seaport Scripps Home Health, we believe that a career in healthcare the noblest of professions. Great clinical operations leadership makes home health possible. They help us fulfill our mission to provide LIFE CHANGING SERVICE to our patients and their families.

A career with Seaport Scripps Home Health requires a commitment to making work fun and CELEBRATING successes; delivering and holding each other to the HIGHEST STANDARDS of care and professionalism; continual LEARNING; treating others as PEOPLE whose interest matter as much as our own; being innovative while using GOOD JUDGEMENT. One other thing about our work culture; we know that in order for our patients to receive the care they deserve, we to put our EMPLOYEE’S FIRST.

Benefits Include:

• Competitive compensation
• Health, dental, vision, life and disability insurance
• Pre-tax healthcare and dependent care flexible spending account
• 401(k) plan with generous company match
• Critical illness benefit
• Tuition reimbursement
• Paid time off
• Employee assistance program

ABOUT THE JOB

There’s a lot of skilled Patient Service Representatives out there, but only a few like you! So we look for a positive culture-fit first, skill second. The ideal candidate is detail oriented, self-driven, friendly, and most importantly a desire to help create a culture of the best Home Health services in San Diego County! The Patient Service Representative is responsible for routine clerical matters and assuring that documents flow in a coordinated and efficient manner.

DUTIES & RESPONSIBILITIES

• Provides assistance to the Executive Director/Administrator, preserving the confidential nature of items of which he/she has knowledge
• Maintains the files, supplies, postage and general office condition in an orderly manner
• Handles all correspondence and word processing for the home health organization
• Maintains minutes of meetings
• Answers telephone inquiries and channels them appropriately
• Files clinical notes after recording on the “weekly ledger” sheet
• Sends physician's orders for signature. Keeps current log of what is sent and tracks receipt of signed document
• Closes patient’s clinical record when discharged
• Maintains current patient statistics utilizing the Management Information System
• Maintains ledger cards for all new patients admitted for clerk's use

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• Minimum of two years’ experience preferably in home health or health care, or graduation from a one or two year business college preferred
• Able to type 50 words per minute
• Word processing skills
• Computer skills
• Medical terminology

Seaport Scripps Home Health is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

ABOUT THE COMPANY

Seaport Scripps Home Health is a subsidiary of the Pennant Group network with 300 locations throughout the country. We offer the best of both worlds –The backing and stability of a proven healthcare “giant”, with the permission to operate locally as if it were our own San Diego based business.

What makes us unique besides our culture of high performers and exceptional care? At Seaport Scripps Home Health, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We offer the only all-in-one approach to post-hospital healthcare services in San Diego.

We operate with the Core Values as our guide:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Medical Specialty:

• Home Health

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Front desk/receptionist: 1 year (Preferred)

Work Location: In person

Salary : $18 - $25