Demo

Technology Implementation Specialist

Search Inc.
Mount Prospect, IL Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Are you passionate about technology and helping others? Join our team as a Technology Implementation Specialist!

Location : Chicago, IL

Schedule : Monday–Friday, 8 : 00 AM–4 : 00 PM

Salary : $60,000–$65,000 per year

About the Role :

As the Technology Implementation Specialist, you'll help improve the lives of individuals with intellectual and developmental disabilities (I / DD) by introducing and optimizing tech tools. You'll work closely with staff across departments to train, support, and maintain systems like Microsoft 365, ADP, Makeshift, and other software to enhance daily operations.

This position reports to the Senior Director of Program Operations.

What You’ll Do :

  • Lead the setup, rollout, and use of tech systems like Microsoft 365, ADP, and timekeeping tools.
  • Work with staff to understand their needs and customize solutions.
  • Train employees on how to use these tools and create simple guides for them.
  • Troubleshoot and solve tech-related issues to ensure tools are working well.
  • Monitor system performance and suggest improvements.
  • Collaborate with IT staff and outside vendors to keep things running smoothly.
  • Help integrate technology into daily activities to improve service delivery.

What We’re Looking For :

  • At least 1 year of experience working with nonprofits or organizations that support individuals with I / DD.
  • Hands-on experience with Microsoft 365 tools (like Power Apps, Outlook, OneDrive, SharePoint, Teams, etc.).
  • Familiarity with payroll and timekeeping systems (like ADP or Makeshift).
  • Strong organizational and project management skills.
  • Ability to train and support people with different levels of tech knowledge.
  • Excellent communication skills to explain technical ideas in simple terms.
  • Awareness of data privacy rules like HIPAA.
  • Ability to lift and carry up to 44 pounds and perform basic physical movements like kneeling, bending, and reaching.
  • Benefits We Offer :

    We care about our employees and provide a great benefits package :

  • Paid Time Off : Vacation, sick time, and paid holidays.
  • Health Coverage : Medical, dental, vision, and life insurance.
  • Financial Support : 401(k) retirement plan, flexible spending account, and help with loan forgiveness programs.
  • Professional Growth : Training opportunities, employee development programs, and appreciation events.
  • Employee Perks : Discounts, swag, and more!
  • Why Join Us?

    At Search, we’re committed to making a difference in the lives of people with I / DD. Your work will have a meaningful impact every day as you help us adopt technology that makes services better for everyone.

    Salary : $60,000 - $65,000

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