Senior Property Manager

Our Client, a Midtown based Owner and Manager of NYC Commercial Office buildings, is looking for a ‘Sr. Property Manager’ to oversee 16 commercial properties.

The position reports directly to the Vice President, Director of Real Estate Operations and has direct access to ownership. A minimum of eight years’ experience with NYC commercial building management is required.

Job Summary:

The Property Manager is responsible for the day to day administrative, financial and operational management of the portfolio of office buildings. Responsibilities include, but are not limited to, construction/space build outs, capital improvements, preparation of RFP’s, budgeting and variance reporting, invoice management/processing, contract administration, physical inspections, tenant relations, and supervision of engineering, porter and security staffs.

Functional Responsibilities:

Proactively manage the properties to maintain, enhance, and create value for the assets under management.

Implement entrepreneurial strategies to maximize economic value.

Actively manage relationships with vendors, tenants, and management as necessary to ensure the best-in-class performance of the assets

Work closely with third-party service providers to ensure that they are performing in accordance with building standards.

Develop capital budgets and update or re-forecasting same as needed.

Analyze and monitor capital improvement and renovation programs, as required, for property maintenance, competitive positioning, or market repositioning.

Communicate continually with the senior members of the firm to apprise appropriate individuals of issues/decisions impacting the property.

Oversee building operations and manage staff.

Determine specific service contract requirements, develop scope of work, solicit bids, evaluate proposals, and monitor contract performance for all service vendors.

Periodically review performance specifications and pricing for all existing building contracts.

Coordinate all capital and building projects with appropriate staff and vendors.

Manage day to day problem-solving and deal with building issues as they arise.

Evaluate current operations and implement necessary changes.

Work with leasing on any necessary items, including budgeting and landlord and tenant build out coordination.

Manage and work on updating and streamlining policies and procedures.

Responsible for financial management of the property.

Develop annual operating and capital budgets.

Review and approvals of bills, accruals and tenant charges.

On a quarterly basis, prepare a variance report and, if needed, a reforecast budget.

Other monthly reporting requirements and research as needed.

Manage the staff and operations of the property.

Recruit, train and evaluate staff in order to provide superior level of service.

Direct the staff in developing, implementing and adhering to programs and policies.

Work with Assistant PM and staff to ensure efficient operation of property including control of overtime expenses.

Direct others in response to emergency situations.

Work with the Tenant Service Representative to maintain tenant relations and ensure tenant satisfaction.

Day to day contact, issue resolution, and general dealing with tenant representatives in conjunction with Our Clients Tenant Service Representative.

Plan a tenant relations program, including individual and building-wide events.

Update tenant handbooks including design criteria and emergency procedures.

Coordinate all tenant move-ins and move-outs with leasing, accounting, and building staff.

Review plans and coordinate tenant improvement projects according to SOPs and building standards.

Draft correspondence to tenants regarding building issues and events.

Essential Functions: A minimum eight years relevant Manhattan Property Management experience

Financial experience, including costs, budgets, executing contracts, service contracts, and arrears.

Knowledge of building mechanical systems & construction management.

Ability to effectively listen to co-workers and respond to their requests.

Knowledge of the budgetary process as it relates to operating and capital expenditure budgets.

Understand lease language and have the ability to understand both landlord and tenant requirements.

Other Skills/Requirements:

Exceptional computer skills utilizing Microsoft Office and proficiency in Yardi.

Strong interpersonal skills coupled with effective oral and written skills.

Strong analytical and effective problem solving skills. Ability to work independently.

Excellent organizational skills.

Must be reliable, flexible and versatile.