What are the responsibilities and job description for the Senior Functional Analyst position at Search Pros Inc?
Job Description : 100% REMOTE US
Requirements :
Gathering - Leads meetings to determine business needs and documents them.
Conducts Feasibility study of the requirements
Understand and configure Workday functionality and features that could be implemented to meet business requirements.
Perform Fit / Gap Analysis
Configure application software to deliver new or modified functionality.
Develop functional specifications and design solutions based on application module capabilities. Performs application support functions such as incident triage, research application bugs, respond to customer escalations, and other activities that lead to issue resolution
Collaborates with technical team in the process of developing application extension solutions or resolving application issues.
Acts as a liaison between the Enterprise Application Services team and the Business users.
Prepare test plans and execute, lead and support user testing.
Assists in issue resolution of complex production issues as needed.
Create and manage service requests with application vendors to resolve application issues or functionality.
Plans and / or monitors all the tasks and / or phases involved in successful delivery of application solution.
Responsible for in depth functional knowledge of the application as well as business process knowledge of the groups using the application.
Guides and mentors associate functional resources or other functional resources as directed by leadership.
Required to perform duties outside of normal work hours based on business needs.
Skills :
Good written and oral communication skills.
Requires problem solving and analytical skills, and the ability to communicate technical information to both technical and non-technical users.
Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks required to maintain system functionality.
Demonstrated ability to analyze and interpret complex business processes and systems.
Experience working on projects involving multiple application modules and integration with other systems.
Experience working on complex projects delivered on time and error-free.
Strong interpersonal skills.
Demonstrated ability to work under pressure and meet deadlines
At least 5 years of Workday experience
Has background that combines functional expertise and business management skills with an understanding of information technology.
Familiarity creating process documentation, training procedures, and standard operating procedures.
Standard Microsoft Office skill set.
Education :
Typically requires Bachelor's degree or equivalent combination of education and experience
Ability to pass Background, Drug Screen and if applicable Medical (i.e. Vision, Hearing, or Physical) if Required by Client.
Medical, dental, vision, ancillary coverage and 401k benefits are available.
