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Payroll Operations Employee Service Specialist

Search Solution Group
Greenville, SC Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/2/2025

Job Overview :

Search Solution Group is seeking a Payroll Operations Employee Service Specialist on behalf of our client, a prominent American company that designs, manufactures, and sells electrical and electronic products. This role is critical to ensuring the efficient and accurate processing of employee payroll tasks, collaborating with the Managed Services Provider, and maintaining compliance with internal controls, audit standards, and legal requirements. The Payroll Operations Employee Service Specialist will also be the point of contact for employees, managers, and business-unit stakeholders for payroll-related inquiries.

Key Responsibilities :

  • Serve as a collaborative team member, working with payroll associates and functional business partners to achieve payroll accuracy and timeliness.
  • Perform accurate entry of job, salary, and personal data that is not interfaced from the HRIS system to the payroll system.
  • Manage payroll processing deadlines with Managed Services Provider to ensure payroll accuracy, completeness, and compliance with internal controls.
  • Analyze and resolve data discrepancies between HRIS and payroll database systems.
  • Review, correct, and approve data inputs; analyze pre- and post-payroll audit reports to identify and resolve errors.
  • Support the garnishment process, partnering with managed services where required.
  • Ensure compliance with audit requirements and internal control standards for supporting documentation.
  • Act as a Subject Matter Expert for all aspects of time and payroll system functionality.
  • Provide employee support regarding personnel records, time input, earnings, deductions, and tax issues.
  • Support HR Operational Services, Benefits, Compensation, and Finance teams with payroll-related requests.
  • Enter, follow up, and resolve tickets in ServiceNow and ADP CRM tools.
  • Maintain confidentiality, data privacy, data security, and SOX compliance at all times.
  • Prepare and process off-cycle payrolls in compliance with state regulations regarding final pay.

Requirements Include :

Education :

  • Associate degree or equivalent combination of work experience and education.
  • Experience :

  • 3-5 years of multi-state payroll processing experience, preferably handling 5,000 employees.
  • Experience with ADP GlobalView, Ceridian Dayforce, or SAP is preferred.
  • Skills :

  • Superior analytical, organizational, and problem-solving skills.
  • Strong time management skills, ability to prioritize and multitask effectively.
  • Advanced Microsoft Office skills, particularly Excel.
  • Certifications :

  • Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) from the APA preferred.
  • Knowledge :

  • Understanding of payroll processing cycle (Input, Process, Output).
  • Familiarity with federal, state, and local payroll regulations.
  • Key Competencies :

  • Communication : Ability to clearly articulate payroll-related information to employees and stakeholders, both verbally and in writing.
  • Attention to Detail : Ability to maintain high accuracy in data entry and error resolution.
  • Collaboration : Ability to work effectively in a team environment, collaborating across departments.
  • Customer Service Orientation : Skilled at providing exceptional service to internal stakeholders and employees.
  • Confidentiality : Strong commitment to maintaining confidentiality and privacy of sensitive employee information.
  • Additional Information :

  • Work Environment : Fast-paced, deadline-driven office environment.
  • Travel Requirements : Minimal travel required.
  • How to Apply :

    To apply for this position, please click the "Apply" button at the top right of your screen. Alternatively, you can email your application to info@ssgresume.com . Please include your resume and any other relevant documents or information that showcase your qualifications and suitability for the role. We appreciate your interest in joining our team and look forward to reviewing your application.

    Company Overview :

  • Company Industry : Electrical / Electronic Products
  • Location : Greenville, SC
  • Equal Opportunity Employer Statement :

    Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team.

    Disclaimer :

    Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.

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