Application Support Engineer

– Dallas, TX or Tampa, FL (hybrid)

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Embark on a new chapter and unleash your potential with Search Wizards, a leading global provider of talent solutions. If you have a passion for overcoming complex challenges and making a lasting impact on the organizations you work with, then this is the place for you.

With a proven track record of matching your talent with the most sought-after companies across all industries , Search Wizards believe s in the power of connecting top talent with meaningful career opportunities.

Start your journey with us today and take the first step towards a challenging and fulfilling career where opportunities for growth and professional development are endless.

Excited yet? Us too!

We currently have a very exciting opportunity available with our client for a n Application Support Engineer in either Dallas, TX or Tampa, FL . This position will be hybrid , and will be a 2 -year contract to hire role .

Responsibilities

• Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents
• Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor improvements as needed
• Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
• Collaborate with internal teams to provide answers to application issues and advance to as needed
• Validate and submit responses to requests for information from ongoing audits
• Review and Implement Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed
• Identify and implement automation opportunities to reduce manual effort associated with application monitoring
• Partner with development teams to provide feedback into the design and development stages of applications
• Implement the pre-production/production application code deployment plans and end to end vendor application upgrade process ( e.g. SNOW, SF, etc )
• Aligns risk and control processes into day-to-day responsibilities to supervise and mitigate risk; advances appropriately
  
  

Qualifications

• Minimum of 4 years of related experience
• Bachelor's degree preferred or equivalent experience.
• Key Technologies requirement : Java/J2EE, Oracle/SQL, IBM MQ, SNOW/ITIL Process, Splunk/Autosys
• Key Platform experience: Linux/Unix, AWS,
• Technologies that would be advantageous to have Containers (Kubernetes/Docker), IIB, Network understanding
• Domain knowledge: Finance and Securities, is preferable
• Fosters a culture where honesty and transparency are expected .
• Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date.
• Invests effort to individually coach others.
• Builds collaborative teams across the organization.
• Communicates openly keeping everyone across the organization informed.
  
  

Pay Range

• The pay range for this role is $ 45.00 to $50.00 per hour. Compensation will vary depending on location, job-related knowledge, skills, and experience . This rate is subject to change.
  
  

Search Wizards is an equal opportunity employer.

Search Wizards is known for its pioneering efforts and niche focus on Talent Solutions. We offer competitive rates, an excellent benefits package (healthcare and 401k), ongoing education, and more.

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Job ID: KB34081337