What are the responsibilities and job description for the Paid Parking Ambassadors position at Seaside Community Development Corporation?
Seaside Community Development Corporation is looking for a Paid Parking Ambassador who is customer service-oriented with strong communication and problem-solving skills. A background in traffic management is a plus for this position. A good candidate would possess the ability to work in a fast-paced environment and handle stressful situations calmly. Must have good verbal communication skills. This position requires courteous and professional interaction with every guest and team member.
As a Paid Parking Ambassador you will play a vital role in ensuring positive experiences for visitors by assisting parking facilities and providing exceptional customer service. Your primary responsibility will be to assist patrons with parking needs, enforce regulations, and contribute to the overall flow of vehicular and pedestrian traffic.
RESPONSIBILITIES:
Customer Service:
Greet and assist visitors in a friendly and professional manner.
Provide information about parking locations, rates, and relevant policies.
Traffic Management:
Direct vehicles to available parking spaces efficiently.
Monitor and control traffic flow to prevent congestion.
Enforcement:
Ensure compliance with parking regulations and issue citations when necessary.
Monitor parking permits and address unauthorized parking.
Problem Resolution:
Address and resolve customer concerns or disputes in a courteous manner.
Collaborate with local authorities for escalated issues.
Maintenance:
Report and document any maintenance or safety issues related to parking facilities.
Assist in basic maintenance tasks as needed.
Communication:
Maintain effective communication with team members and superiors.
Provide feedback on operational improvements. Stay knowledgeable about current activities and events in Seaside, by communicating with our Courtesy Team and Director of Arts and Entertainment, to be able to share information with guests when asked.
Blocking Assignments:
Execute blocking assignments as directed by superiors.
QUALIFICATIONS:
High School diploma or equivalent.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment and handle stressful situations calmly.
Basic knowledge of parking regulations and traffic management.
Customer-oriented with a positive attitude.
PREFERRED SKILLS:
Experience in a customer service role.
Familiarity with relevant software for ticketing or permit tracking.
Physical ability to stand for extended periods and work outdoors in various weather
conditions.
BENEFITS:
Competitive salary.
Opportunities for professional development and advancement.
Employee discounts or perks related to parking facilities.
If you are a proactive and customer-focused individual with a passion for contributing to a positive urban experience, we invite you to apply for the position of Paid Parking Ambassador. Join us in making parking hassle-free and enjoyable for our community.
Job Types: Full-time, Temporary
Pay: From $22.79 per hour
Expected hours: No more than 40 per week
Schedule:
- 8 hour shift
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $23
