What are the responsibilities and job description for the Intake Coordinator position at Seaside Health System?
Seaside Health System is seeking an Intake Coordinator at our Baton Rouge Inpatient Hospital. Successful candidate who values clinical excellence, integrity and treating patients and colleagues with dignity and respect.
- AM/PM Weekday & Weekend positions available
- Must be able to work a Weekend/Weekday rotation
- 24/7 coverage needed
We offer:
- Competitive Salaries based on experience.
- Collaborative family environment with supportive colleagues.
- Mentoring by senior nursing staff who are committed to your success and professional development.
- Established clinical protocols, policies and procedures based on outcomes and evidence-based practice.
- Medical, Dental, Life, AD&D insurance and generous Paid Time Off (PTO) program.
- 401(k) retirement plan.
Responsibilities may include:
- Answering, forwarding, and screening phone calls
- Computer skills
- Meeting and greeting visitors
- Sorting and distributing mail
- Gather information about incoming admits and create patient records
- Provide clerical support to other Intake personnel
- Ensuring availability of treatment information by retrieving and updating patient information
- Verify insurance information
Requirements:
- Some college experience preferred, but not required.
- Phone etiquette.
- Capable to use medical software, medical terminology, and medical office procedures.
- One year or more work experience in a psych/mental health/behavioral health facility or hospital preferred.
- Active listening skills and empathy for patients.
- Mature, professional, and positive attitude.
- Strong oral and written communication skills including the ability to set boundaries, use and interpret nonverbal ques.
- Emotional Intelligence including the ability to manage stress and anxiety, knows when to ask for help and how to be a reliable colleague.
- Critical thinking including the ability to implement interventions that are proven to result in a positive outcome for patients.
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