We are looking for fun and energetic team members who have warm friendly smiles, a can-do attitude and a fun spirit to get the job done as a team.
Front-of-House Cashier Guest Service Expert is responsible for delivering World-Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive, and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile.
Essential Duties and Responsibilities of Cashiers
- Guest service mentality; has a genuine desire to serve the guests
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Manages multiple projects and timelines with a sense of urgency and follow-through
- Mindful of all safety, sanitation, or employee issues notify Leadership of below standards
- Proven ability to work well under pressure and at a fast pace
- Communicator and effortlessly works well with others and support the Wingstop Team
- Use POS system, comply with cash handling, and process guest transactions
- Menu savvy and suggestive selling with add-on items to complement their order
- Follow directions given by the Manager or Supervisor
- Comply with state and company alcohol sales guidelines
- Willingness to help and support team with other duties and tasks assigned
What We are Looking for
Restaurant and / or hospitality experience a plusExperience as a guest service or customer service representativeWell organized and detail orientedOngoing learner; exhibits insatiable curiosity and an interest in self-improvementListen well to team members and provide feedback.Strong work ethic leading by exampleUnderstand the importance of good hygiene and food handling practiceBack-of-House Cook Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts.
Essential Duties and Responsibilities
Guest service mentality; has a genuine desire to serve the guestMaintains a calm, tactful demeanor when dealing with difficult situationsManages multiple projects and timelines with a sense of urgency and follow-throughEnsure each guest has a positive, long-lasting impression of the Wingstop experienceAbility to practice safe cooking proceduresProven ability to work well under pressure and at a fast pace scan and comprehend the order ticketsAccurately count the number of ordered Bone-In Wings, Boneless Wings, and Boneless StripsCoordinate the cooking time of Bone-In Wings, Boneless Wings, and Boneless Strips and fries with the corresponding timerCook and prepare Bone-In Wings, Boneless Wings, and Boneless Strips and Fries in the proper fryers and basketsConsistently follow recipes tossing with proper portions of sauces and seasoningsAccurately package all orders according to Wingstop standardsFilter and freshen the fryer shortening daily, following all safety procedures and using equipmentMaintain kitchen clean as you go throughout shift as you go and at closing timeImmediately notify Manager on Duty of all safety, sanitation, or employee issuesFollow directions given by the Manager or SupervisorComply with state and company alcohol sales guidelinesWillingness to help and support team with other duties and tasks assignedAbility to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning productsWillingness to help and support team with other duties and tasks assignedWhat We are Looking for
Experience cooking working with fryers a plusWell organized and detail orientedOngoing learner; exhibits insatiable curiosity and an interest in self-improvementListen well to team members and provide feedback.Strong work ethic leading by exampleUnderstand the importance of good hygiene and food handling practicesWhat You Need to Succeed
Friendly, outgoing personalityStrong work ethicMust have reliable transportationMust be 16 years oldMaintains regular and predictable attendanceHourly Full Time or Part Time : Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the operationsRequires morning, afternoon, and evening availability any day of the week.Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.We believe Service-Minded, Authentic, Fun & Entrepreneurial people are what drives us each day to be the best!
