Housekeeper

Department Support Services

Location Homecare/Office

Reports to Director of Quality, Compliance and Operations

Next Review Date 12/2025

Mission Statement

To provide individualized and compassionate care, education, and support for the dying and those who have

experienced loss.

Position Summary

The Housekeeper is responsible for maintaining a clean, safe, and sanitary environment within the hospice facility and

main office. This position ensures that all areas are cleaned and maintained to meet the highest standards of hygiene

and infection control, providing comfort and safety for patients, visitors, and staff.

Position Qualifications

• Education and Training:

o Required: High school graduate or GED equivalent.

• Experience:

o Required: 1 year of experience in sanitation/housekeeping experience.

o Preferred: Previous housekeeping experience in a healthcare or hospice setting.

• License or Certification:

o Required: Valid driver’s license with acceptable driving record.

Position Duties and Responsibilities

• General Cleaning Duties

o Clean patient rooms, bathrooms, and common areas, including dusting, mopping, vacuuming,

windows, and sanitizing surfaces.

o Empty trash and medical waste receptacles, ensuring proper disposal according to facility guidelines.

o Restock supplies such as soap, paper towels, and toilet paper in patient rooms and restrooms.

o Assist with patient laundry duties and assist with restocking of linen at the house.

o Restock snack options in the family snack areas at the house.

o Sweep and/or use leaf blower to remove debris from the deck at the house and off the sidewalks at

both locations.

• Specialized Cleaning Tasks

o Follow infection control procedures to clean areas.

o Properly dispose of medical and non-medical waste according to established protocols.

o Clean and sanitize medical equipment and furniture as required.

o Perform cleaning of patient rooms after discharge or transfer.

• Office Cleaning

o Clean and maintain office areas, including dusting, vacuuming, and sanitizing desks, chairs, windows,

and common surfaces.

o Ensure office kitchen and break areas are clean and well-stocked.

o Maintain cleanliness of meeting rooms and restock supplies as needed.

• Maintenance and Safety

o Report any maintenance or repair needs by completing the on line maintenance request form.

o Ensure cleaning supplies are stored safely and used according to safety guidelines.

• Team Collaboration

o Work closely with nursing staff and other team members to coordinate cleaning schedules and

priorities.

o Communicate effectively with staff and patients to ensure cleaning needs are met without disrupting

patient care.

o Actively share duties of answering the front door, greeting families and guests, showing guests to

patient rooms, etc at the Hospice House.

o Assist with room set up for meetings, events, or patient use as needed.

• Administrative Tasks

o Maintain cleaning logs and documentation as required by facility policies.

o Participate in inventory management for cleaning supplies and equipment.

o May assist in the transportation of items from office to house or from house to office.

• Compliance and Documentation

o Follow established policies, procedures and protocols for housekeeping, safety, and environmental

compliance.

o Document housekeeping activities as required, maintaining accurate records and logs for regulatory

compliance and reporting purposes.

• Back up Duties

o In the absence of the house cook, or at times of increased patient census, the person in this role will be

responsible for preparing and serving meals to our patients.

Physical Demands

Sedentary (Requires lifting 10 lbs., carrying small objects)

Light (Requires lifting 20 lbs., with occasional carrying of up to 20 lbs.)

Medium (Requires lifting 50 lbs., with occasional carrying of up to 25 lbs.)

Heavy (Requires lifting 100 lbs., with occasional carrying of up to 50 lbs.)

Very Heavy (Requires lifting over 100 lbs., with occasional carrying of up to 50 lbs.)

Ability to climb multiple flights of stairs several times throughout the day.

Supervising Responsibilities

Yes - The position has direct supervising responsibilities

No - The position does not have supervising responsibilities

Travel Requirements

The position requires regular use of an insured, reliable vehicle for travel throughout Seasons Hospice service area.

The position requires occasional use of an insured, reliable vehicle for travel.

The position does not require travel.

Agency Expectations

• Adhere to all Seasons Hospice policies and procedures.

• Adhere to the Seasons Hospice Behavior Standards.

• Adhere to all Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.

• Serve as an ambassador for Seasons Hospice.

• Support the patients and family’s unique spiritual and cultural beliefs.

• Respect for diversity in the workplace.

• Participate in the employee performance review process.

• Demonstrate ongoing responsibility for self-education.

• Maintain personal and patient safety, as appropriate to position in the agency.

• Actively participate in committees within the agency.

• Attend scheduled department meetings and agency meetings on a regular basis.

• Occasional flexibility with work schedule and regularly scheduled work hours.

• Participate in the Quality Assessment Performance Improvement Program (QAPI); as requested.

• Participate in orientation, training, and education of new employees and volunteers; as requested.

• Participate in orientation and supervision for students seeking experience in hospice care; as requested.

• Assume responsibility for the promotion of the hospice concept in the community and with other agencies and

professionals.

• Participate in orientation of new employees, as requested.

• Perform other duties as requested and/or assigned.

This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities,

duties or responsibilities that are required of the employee. Nothing in this job description restricts management’s right to

assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time

with or without notice.