What are the responsibilities and job description for the Grocery Lead position at Seasons Kosher Supermarket?
Seasons Kosher Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are 4 Seasons Supermarket locations & 4 Convenience store models across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family.
Role Overview: As the Grocery Lead, you will be responsible for managing the daily operations of the grocery department. You will ensure the efficient stocking, organization, and presentation of products, while also providing excellent customer service. Your leadership and organizational skills will be crucial in maintaining an orderly and appealing grocery section, supporting overall store success.
Key Responsibilities:
- Oversee the daily operations of the grocery department, ensuring all tasks are completed efficiently and accurately.
- Monitor inventory levels and coordinate with the inventory control team to ensure timely restocking of products.
- Ensure all grocery items are properly displayed, faced, and rotated to maintain freshness and appeal.
- Implement and maintain merchandising standards to enhance the shopping experience.
- Lead, train, and motivate the grocery team to deliver excellent performance and customer service.
- Schedule and manage the grocery team’s work shifts, ensuring adequate coverage during peak hours.
- Provide exceptional customer service by assisting customers with product inquiries and locating items.
- Address and resolve customer complaints or issues promptly and effectively.
- Conduct regular inventory counts and manage shrinkage control measures.
- Work closely with suppliers and the receiving team to ensure accurate and timely delivery of products.
- Ensure all team members adhere to safety standards and store policies.
- Maintain a clean, safe, and organized working environment in the grocery department.
- Implement promotional displays and coordinate sales events within the grocery department.
- Monitor sales trends and report on department performance to management.
- High school diploma or equivalent; a degree in business, retail management, or a related field is a plus.
- Proven experience in a supervisory role within a grocery or retail environment.
- Strong organizational and time-management skills.
- Excellent attention to detail and ability to multitask.
- Effective communication and interpersonal skills.
- Ability to lead and motivate a team.
- Proficient in using inventory management software and basic computer applications.
- Physical ability to lift and move heavy items as required.
