What are the responsibilities and job description for the Client Care Coordinator (Bilingual: English/Spanish) position at Seasons Psychotherapy Associates LLC?
About Us
Seasons Psychotherapy Associates is a Florida-based mental health practice committed to providing compassionate and individualized care. Our dedicated team of professionals diligently supports the mental health journeys of individuals from various backgrounds. We focus on areas like trauma, grief, mental illness, and life transitions. Join us in our mission to foster growth, meaning, and fulfillment in the lives of those we serve.
We are looking for a full-time Client Care Coordinator who is fluent in both English and Spanish. You will provide exceptional customer service and administrative support in a remote setting. The ideal candidate has a background in performing intakes for a mental health outpatient clinic or private practice.
Responsibilities:
- Answer and manage incoming calls and emails in a professional and courteous manner.
- Provide information and assistance to clients regarding appointments, services, and general inquiries.
- Manage and update client records and schedule appointments using our electronic health record system.
- Conduct client intakes, gather relevant information, and ensure all necessary documentation is completed.
- Coordinate with clinicians and administrative staff to ensure smooth communication and scheduling.
- Perform general administrative duties as needed.
Requirements:
- Fluency in both English and Spanish (written and spoken) is required.
- Experience performing intakes for a mental health outpatient clinic or private practice is preferred.
- Strong organizational and multitasking skills are essential.
- Excellent communication and interpersonal skills are a must.
- Ability to work independently and manage time effectively in a remote work environment.
- Proficiency in using electronic health record (EHR) systems and other office productivity tools such as Google Workspace is necessary.
- Experience with Zendesk is preferred.
- Educational Requirements: High school diploma or equivalent is required; an associate's degree in a related field is preferred.
- Background Screening: This position requires a fingerprint-based background check.
Why Build Your Career with Seasons Psychotherapy Associates?
At Seasons Psychotherapy Associates, we champion mental health and prioritize the well-being and advancement of our team. Here’s why joining us could be your best career move:
- Fully Funded Health Benefits for Employees: We prioritize your health by covering 100% of the premiums for your medical, dental, and vision insurance.
- Ample Time Off: We provide over five weeks of paid time off to ensure our team members enjoy a balanced lifestyle, giving you time to rejuvenate and pursue personal passions.
- Professional Growth: As a part of our team, you will have opportunities for professional development in a supportive environment that values diversity and inclusivity.
- Positive Work Culture: We foster a workplace where every individual is respected and valued. Our collaborative atmosphere encourages innovation and continuous improvement in all that we do.
Join us and contribute to a mission that nurtures growth, meaning, and fulfillment, not just for our clients, but for every member of our team.
Salary : $15
