What are the responsibilities and job description for the Referral Specialist position at Seaton Family Practice?
We are a high-pace office needing someone where patient care comes first. This is a full-time, long-term position, Knowledge of Elation Health is preferable but not necessary. Training is provided and salary will be reflected in experience.
The duties and responsibilities of a Medical Referral Specialist include:
- Processing and tracking patient referrals to specialist providers
- Communicating with physicians, nurses, and other healthcare staff to obtain necessary patient information
- Ensuring all referral paperwork is completed accurately and in a timely manner
- Verifying patient insurance coverage for the referred services
- Scheduling patient appointments with specialist providers
- Answering patient inquiries regarding the referral process
- Maintaining updated records of patient referrals and outcomes
- Following up with patients and healthcare providers to ensure timely delivery of care
- Identifying and resolving any issues or delays in the referral process
- Maintaining patient confidentiality and adhering to HIPAA regulations