Program Manager B - Records Manager

Job ID: 11471
Location: North Seattle College
Full/Part Time: Full-Time
Regular/Temporary: Regular

Opportunity Description
We are a district of three distinct colleges-North Seattle College, Seattle Central College, and South Seattle College-and five specialty training centers, which makes us the largest and most diverse community college district in the state of Washington. We are leaders in change and innovation.

As a Seattle Colleges employee, you will have the opportunity to contribute to the passionate work of Equity, Diversity and Inclusion as we work against systemic racism. Additionally, you will gain the rewarding experience of contributing to the success of an open-access learning institution that prepares students for life and work, fostering a diverse, engaged and dynamic community.

Seattle Colleges staff and faculty also enjoy a competitive benefits package, professional development opportunities and enrichment experiences in areas of their choice including, committee, workgroup, and affinity group opportunities.

Position Summary

Are you passionate about working as part of a team? Have you created/built/ contributed to building a system that resulted in a streamlined process? If these questions resonate with you, then we invite you to consider joining our team, an equity-focused open-access college dedicated to helping all students achieve their academic and professional goals. As a Records Manager you will be responsible for being a key member of the team that drives innovation in order to service our students and staff. In this role, you will report directly to the Dean of Enrollment Services/Registrar. The Program Manager works independently in a multi-tasking environment, analyzes and evaluates incoming transfer of credit, corresponds with instructional departments, corresponds with academic advisors, coordinates to ensure graduation timelines are met, maintains curriculum and academic standards, compiles credential reports and statistical analyses, and facilitates trainings and workshops for faculty, staff and students. This position supervises two Program Specialists and assists with student admissions and enrollment transactions.

This position is governed by a collective bargaining agreement with representation by WFSE.

Application Procedures:

• Attached current Resume
• Attached cover letter addressing how your background intersects with the job
• Required application materials must be completed and submitted online

First review of application materials will take place on June 20th, 2022.

Compensation for this position is: $58,296.00-67,548.00 per year

Notice to Applicants:
Please note that Seattle Colleges has moved to remote operations, pending public health guidance. Per CDC and WA Public Health directions, at this time we will be practicing social distancing and holding interviews virtually using video conference or teleconference options. As such, if you are selected for interview, please be prepared to hold your interview virtually.

Per Governor Inslee's Proclamation 21-14.1, employees of higher education and healthcare institutions must be fully vaccinated against COVID-19 no later than October 18, 2021, unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. Updated information about how to provide proof of vaccination or request a medical or religious accommodation will be posted as soon as it is known.

What you will be working on:

• Supervise daily, weekly and monthly projects within the Credentials and Records department.
• Serve as lead credentials contact for instructional departments and academic advising.
• Maintain North Seattle College's program inventory, and assign 4th character unique identifiers to incoming new degrees and certificates for internal program management.
• Independently evaluate incoming transcripts from other colleges and universities (foreign and domestic), incoming high school transcripts, and military transcripts.
• Manage overall flow of incoming transcripts, evaluation requests, substitutions, and graduation applications.
• Consult with Instructional Deans/Divisions/Faculty Coordinators and academic advisors regarding college policy. Specifically, about changes in curriculum, academic exception requests, applications for Prior Learning, etc.
• Determine course equivalencies using research, analyses and independent critical thinking and decision-making skills.
• Research, interpret, and develop processes and procedures relating to receiving and evaluating incoming transcripts, graduation processing, and other credentials related practices.
• Provide counsel to the Dean of Enrollment Services about program changes and modifications relating to managing incoming credit, incoming transcripts, and graduation.
• Update website and staff on changes in Prior Learning Credit and AP/IB Scores.
• Create/Maintain programming of degree completion software for current and new programs.
• Respond to student inquiries relating to transfer of credit, course equivalencies, academic planning, and graduation
• Attend division meetings, as representative for the Dean of Enrollment Services, with faculty coordinators, program managers, and instructional and student services administrators to discuss curriculum guidelines and credentials processes.
• Hire and train new employees as well as making personnel decisions and recommendations to the Dean of Enrollment Services.
• Evaluate final degree requirements on receipt of student applications for graduation.
• Track changes to academic distribution and areas of knowledge for degrees and certificates, in compliance with state and federal regulations.
• Build and update pre-requisite system within current system and PeopleSoft
• Analyze Degree Completion data as it pertains to commencement data reports.
• Attend Curriculum and Academic Standards (CAS) meetings to represent the Dean of Enrollment Services to assess incoming degree, certificates, and courses.
• Research and analyze degree requirements and industry regulations.
• Provide necessary Credentials related reports and statistical analyses to the Dean of Enrollment Services/Registrar, and college administration.
• Consult with the BAS (Bachelor of Applied Science) Managers on program changes, updating them on credentials policies and procedures.
• Maintain databases, process charts, internal and public forms, and written procedures in print and digital formats.
• Perform related duties as assigned
  

What you bring as a candidate:

(Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• Bachelor's degree and a minimum of two years of experience working in a college setting.
• Ability to accurately perform multiple tasks in a timely manner.
• Demonstrated knowledge of Student Management System (SMS) or other student management database, including the use of Microsoft Word and Excel.
• Demonstrated ability to research and investigate academic issues that relate to graduation, credit evaluation, admissions, and registration.
• Evidence of ability to interpret detailed information, trouble-shoot academic and systems issues.
• Evidence of ability to work collaboratively with unit team members and all areas of the college.
• Demonstrated ability and experience working with persons from diverse ethnic, economic and academic backgrounds.
• Ability to work independently in a fast-paced work environment.
• Excellent student-centered customer service, interpersonal skills, organizational skills and attention to detail.

Physical Requirements:

Ability to perform range of physical motions, exerting up to 25 pounds; lifting and carrying up to 25 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs.

Disability Accommodation:

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment
• Ability to read and verify data and prepare various materials
• Ability to exchange information on the phone or in person

Notice of Non-discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of "bullying" behaviors, including "cyber bullying".

Inquiries regarding compliance and/or grievance procedures may be directed to the college's Director of Legal Compliance:

1500 Harvard Avenue Seattle, WA 98122-3803

(206) 934-3873

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.