OUTPATIENT MENTAL HEALTH SUPERVISOR

SIHB Core Competencies

Core Competencies are foundational commitments and skills that all SIHB staff are expected to develop.  These competencies define common measures for performance that are applied to every role in the organization.

• Commitment to Indigenous and Organizational Values:  Everything we do at SIHB is centered on Traditional Indian Medicine.  It is our responsibility to maintain cultural integrity in all that we do.
• Accountability:  All employees of SIHB effectively manage their own work and the work of their teams.  We take ownership of our actions and decisions.  We all strive to deliver the highest quality work and care, while respecting our teammates and relatives.
• Collaboration:  SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values and Theory of Change.
• Communication:  We practice effective and clear communication with staff, relatives, teams and community.  We demonstrate empathy among each other and with those we serve, and transparency in our decision making.
• Customer Service Orientation:  All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our relatives first by delivering the highest quality, professional, responsive, and innovative care. Our relatives come first and deserve the best.

Position Summary:  Seattle Indian Health Board (SIHB) places a strong emphasis on the services offered by our Behavioral Health Department. The Mental Health (MH) Clinical Supervisor will ensure that our MH Program is delivering culturally competent services to all consumers. The MH clinical supervisor is responsible for ensuring accurate diagnosis/diagnoses and quality treatment is being provided to all SIHB – Behavioral Health Consumers.

The Mental Health Clinical Supervisor will be required to work in close collaboration with both Outpatient and Residential Clinical Supervisor(s). The MH Clinical Supervisor will work under the direct supervision of the BHDD. In addition to providing on-going training to the MH Clinical Team, the MH Clinical Supervisor will be responsible for offering Co-Occurring training as it relates to both our Outpatient and Residential Substance Use Disorder Treatment Programs.

The Mental Health Clinical Supervisor is directly responsible for providing clinical oversight to all MH clinical staff. In addition, the MH Clinical Supervisor will provide ongoing collaboration and consultation with both Outpatient and Residential Clinical Supervisor(s). In addition, the MH Clinical Supervisor will serve as a direct consultant for co-occurring clients who are receiving services from our SUD Treatment Program(s). The MH Clinical Supervisor will work in close collaboration with both the BHDD and the Traditional Medicine Department to ensure Indigenous Psychology (Traditional Medicines) are being woven throughout every aspect of service delivery of all treatment programs, creating treatment environments that foster recovery and healing for the population being served. This will require the MH Clinical Supervisor to work in close collaboration with the BHDD, as well as our Tradition Healing Department.

The MH Clinical Supervisor has a tremendous responsibility to ensure SIHB is providing quality care to all consumers. The MH Clinical Supervisor is responsible for providing on-going clinical supervision and training to all MH and SUD providers as directed. The MH Clinical Supervisor will work in close collaboration with the BHDD to ensure BH Services are well integrated into all other SIHB Departments; ensuring BH services are readily accessible to all SIHB consumers. The MH Clinical Supervisor will place an emphasis on developing positive working relationships with community partners as well as surrounding tribes. the Mental Health Clinical Supervisor will work in close collaboration with both the Outpatient and Residential Clinical Supervisor(s). The primary role of the MH Clinical Supervisor is to provide on-going clinical group supervision to further develop and enhance the clinical knowledge of the treatment team.

In addition, to providing on-going clinical didactic trainings, the MH Clinical Supervisor is directly responsible for utilization review of all clinical cases. This is accomplished through weekly clinical case staffing(s): ensuring all diagnosis/diagnoses appropriately demonstrate medical necessity; Individual Services Plans (ISP) identify goals, methods/interventions, and measurable outcomes; and ensure all services are being delivered in a culturally sensitive way.

Along with the primary goal of developing clinical acumen for all SIHB MH Providers, of equal importance is to ensure clinical charting demonstrates quality care and is completed within the designated time frames allotted by licensing and funding agencies. In the event non-compliance issues arise it is the direct responsibility of the MH Clinical Supervisor to alert both the BHDD and the Chief Operations Officer (COO) if any non-compliance issues should develop.

Organizational Structure/Reporting Relationships:  This position reports directly to the Behavioral Health Division Director and is a member of the Behavioral Health Team.  This position has direct reports.

Organizational Responsibilities

• Hold Indigenous values and practices with respect and integrity
• Hold yourself accountable to the highest standard by being resourceful, innovative, creative and solutions-oriented
• Actively participate in organizational activities with the understanding that success is achieved through teamwork.
• Recognize that communication is central to the organization’s success and actively champion your words and actions to maintain respect for others, encourage constructive feedback, be open to share laughter and acknowledge differences in skills and opinions, all while keeping others’ best intentions in mind.
• At SIHB, we refer to our customers as Relatives. Our Relatives come first and deserve the best.  Serve the needs of our Relatives first by delivering the highest quality, professional, responsive and innovative care.