Arborist Crew Leader

Are you ready to join a team that celebrates your knowledge and experience instead of just exploiting your labor? At Seattle Tree Care, we value the people on our team as more than just a human resource. We are looking for folks that want to be part of something they can really believe in. If you want to be part of a movement and not just work somewhere, then give us try. You'll be glad you did.

Job Title: Arborist Crew Leader

Location: Seattle, WA

Employment Status: Regular, Full-time

FLSA Status: Non-exempt

Salary/rate range: $35 /hr DOE

Reports to: Crew Production Manager

About us: 

Seattle Tree Care is a well-established family-owned company that has been providing exceptional tree care services to the Seattle area for over 15 years. Our dedicated team of 40 professionals is passionate about preserving Seattle’s natural beauty through tree care. As we continue to grow, we are looking for a People Operations & Payroll Coordinator who thrives in a dynamic environment and will contribute to the overall success of our business by ensuring a smooth and effective people operations process. You will play an essential role in fostering a positive work environment for our team while helping streamline payroll and HR processes.

Job Summary:

The Arborist Crew Leader is the job site point of contact responsible for maintaining safety, providing a high standard of arboricultural practices, and leading the team. The Arborist Crew Leader communicates effectively with our clients, the office and the Project Managers. They are an action-oriented individual who can see the big picture and stay positive to foster a culture of finding solutions.This position requires leading by example with a positive attitude and the ability to mentor crew members. A successful candidate  is collaborative, growth-mindset oriented, and embodies our core values. 

Responsibilities:

• Performs all Arborist Climber tasks safely, operates company equipment such as our aerial lift, bucket trucks, skid steers, and stump grinders
• Performs all Grounds crew tasks safely
• Directly supervises 2 employees (Arborist Ground Crew Members,Arborist Climbers,Arborist Apprentice Climbers) including job training, maintaining a safe work environment and performance feedback 
• Interprets Work Orders as drafted by Project Managers and lead a crew to perform all technical aspects of a project
• Provides our clients with exceptional customer service and clear communication, including the pre-work introduction, the mid-work check-in and the end of project walk-thru; when client is not onsite, communicates via text/phone/email and includes photos
• Completes site specific safety plans on all projects ensuring a safe and efficient work environment, where all crew members understand the plan and know their role.
• Follow STC, OSHA and ANSI safety standards, wear necessary PPE & ensure anyone entering jobsite wears proper PPE including all crew members
• Completes CRM tasks for job tracking, site photos, and crew notes in a timely manner
• Document all job details, including crew member hours and change orders, in CRM 
• Maintains lines of communication throughout each project with: the customer, Project Managers and office team
• Communicates directly with Operations Manager 1 hour prior to job completion to advise when add-on work is needed or if project will go longer than estimated
• Immediately reports any incidents in the field to the Operations Manager and Project Managers
• Ensure projects are completed as outlined in the work order and to the customer’s satisfaction; sites are left cleaner than when we arrived and moved items are returned to their original locations
• Accountability for team member hours; breaks, meal periods, and clocking in and out
• Ensures Incident or Injury Report Forms are completed for any incident that occurs on jobsite exceeding $50 in damages, and for all injuries
• Participate in weekly Crew Leader meetings and Safety Meetings
• Report all equipment / truck / tool mishaps to our mechanic team for fixes
• Provides strategic input to company owners around equipment purchases and in general
• Lead and mentor new and existing crew members, providing training and guidance to ensure high performance and adherence to company standards
• Assist in the development and delivery of training programs for staff, fostering an environment of continuous learning and improvement.
• Support the onboarding process by effectively training new hires on job-specific tasks, safety protocols, and operational procedures.
• Monitor crew members’ progress and provide constructive feedback to enhance their skills and job knowledge.

• Other duties as assigned 

Qualifications:

• Preferred: ISA Certified Arborist®, EHAP certification, Line Clearance Arborist certification
• 1-2 years of previous leadership experience, preferred not required
• 1-2 years of Climbing experience

• Demonstrated excellence in customer service
• Demonstrated track record of safety-focused work, establishing a safe jobsite and understanding of OSHA standards
• High School Diploma

Requirements and Skills:  

• Valid WA Driver’s License 

• Current CPR certification (or the ability to obtain within the first 3 months of hire)
• Ability to pass background check
• The ability to obtain TCIA Crew Leader® within 3 months of hire/promotion
• The ability to obtain EHAP certification within 3 months of hire/promotion
• The ability to obtain Line Clearance Arborist certification within 6 months of hire/promotion

• The ability to lift, push, and pull 50 pounds

• The ability to respond quickly to sounds
• The ability to move safely over uneven terrain or in confined spaces
• The ability to see and respond to dangerous situations
• The ability to work in varying environmental conditions
• The ability to wear personal protective gear correctly most of the day
• The ability to reach overhead 
• The ability to grasp objects for prolonged periods of time
• The ability to hear verbal commands 
• The ability to have visual acuity to operate motor vehicles and heavy machinery
• The ability to stand for extended periods of time

Salary : $34 - $35