What are the responsibilities and job description for the Patient Care Coordinator position at SeattleNTC?
This position provides direct support to physicians and act as a liaison between doctors, patients, family members, pharmacies, and other medical offices in a fast paced environment! The position requires a highly professional demeanor, outstanding people and communication skills, attention to detail, and the ability to work alone or in a group setting.
Hours and Pay: $24.00 DOE; M-F
Full time M-F. In-person.
Pay depends on experience and qualifications. Benefits include health/dental insurance, 401k, paid vacation and holidays.
Duties include (but are not limited to):
- Greet patients.
- Triage phone calls, voicemails, emails.
- Schedule appointments.
- Request medical records/record keeping.
- Process refill requests.
- Insurance verifications, referrals and authorizations.
- Keep office, waiting room clean, organized and welcoming.
- Perform other tasks as requested by the Office Manager/Medical Director.
POSITION QUALIFICATIONS AND REQUIREMENTS:
- Minimum two years’ experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, and interaction with physicians.
- Knowledge of billing, coding and/or medical terminology.
- Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
- Demonstrated computer skills. i.e. proficient with electric medical record systems (EMR), Microsoft office products including Word, Excel and Outlook. Experience with EPIC a plus!!
- Excellent organization, planning, and prioritization skills; able to manage multiple tasks and competing priorities.
- Knowledge of insurance authorization process.
- Self-motivation, ability to work independently and ability work well under pressure
- Excellent interpersonal and communication skills.
- Professional appearance and demeanor.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $24 - $26
