What are the responsibilities and job description for the Educator position at SeaWorld San Antonio?
What you get to do:
- Enthusiastically represents the park by displaying a positive attitude, high energy level, and commitment to quality throughout all aspects of the job.
- Help educate park guests, school groups, camp participants and private groups about animal conservation.
- Must demonstrate high quality guest service skills, and represent animal programs effectively while creating reservations for in-park animal programs.
- Demonstrates flexible group leadership, and deliver high profile animal programs.
- Maintains and enforces the safety of guests and animal exhibits throughout the park.
- Conduct informative and fact-based animal presentations and interact with guests of all ages
- Conduct guided tours for public guests and private groups to include VIP tours and PR groups
- Teach Education Programs, including Field Trips, Camps, and Sleepovers and Group Camp
- Assist guests, including sales of animal programs
- In-Park and Off-Site Skype and Outreach programming
- Conduct teacher workshops
- Represent department and market education programs at In-Park and Off-Site events
- Monitor guest and animal safety
- Fulfill primary responsibilities of all preceding job descriptions and perform other duties as assigned
- Multilingual a plus
- Cash handling experience preferred
What it takes to succeed:
- At least 18 years old
- High School diploma or equivalent required; Education, Recreation, Early Childhood Development, Biology, Zoology and/or related college coursework preferred.
- 3 months of coaching, teaching, or camp counselor experience
- Prior experience working with children
- Valid state driver’s license
- Able to demonstrate strong verbal communication skills and enthusiastically share a passion for the environment with our guests
- Demonstrate high quality guest service skills, and ability to speak knowledgably about park programs
- Able to engage, motivate and interact with children and adults
- Proficient in talking on a microphone to large crowds of guests
- Able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines
- Comfortable being evaluated and accepting feedback
- Able to respond quickly to safety issues and practice safe working habits
- Available to work varying shifts/hours based on business need, to include opening, mid- and closing shifts; nights, weekends and holidays
- Able to maintain composure and objectivity in all situations when interacting with guests
- Able to follow all park and departmental policies and procedures
- Able to stand and walk for an entire shift
- Able to lift, push and pull 25 pounds
- Able to work in all weather conditions
- Able to work indoors/outdoors with or without A/C for entire shift
- Willing to comply with all SEA grooming guidelines and employment standards.