What are the responsibilities and job description for the Guest Service Associate, Food & Beverage Tipping position at Seaworld?
As a Food Service Ambassador at Busch Gardens, you'll be part of a dynamic team dedicated to delivering exceptional guest service. In this role, you'll have the opportunity to make a lasting impact on our guests' experiences.
Key Responsibilities
You'll be responsible for:
- Ensuring a great eating experience for our guests in various venues
- Enthusiastically greeting and welcoming guests
- Providing information on food & beverage products offered
- Making recommendations to fit each guest's needs
- Supporting dietary restrictions, allergies, and special needs
- Taking orders promptly and ensuring delivery
- Maintaining a clean working environment
- Operating payment registers
- Maintaining monies and sales information for audit and balance
- Following monetary handling procedures
- Preparing/carrying vending trays
About Our Team
We're a diverse and inclusive team, passionate about delivering exceptional guest service. To succeed in this role, you'll need:
- A commitment to exceptional guest service
- The ability to learn/use point-of-sale systems
- Outstanding communication and interpersonal skills
- Strong organizational and multi-tasking abilities
- The ability to lift, carry, push, and pull up to 50 lbs.
- The ability to work indoors and outdoors, in various weather conditions
- The ability to complete all required training, including ServSafe and RCS Responsible Vendor Training
- Flexibility in working varied shifts
- Previous cash handling experience preferred
- Food service and/or theme park experience highly desirable
Benefits of Working with Us
You'll enjoy a fun, fast-paced environment, great teammates, and benefits such as:
- Free park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
