What are the responsibilities and job description for the Product Success Manager position at SEB Professional North America?
Who are we?
Our passion for coffee makes SEB Professional North America a growing company!
We are in the professional coffee machine business managing three leading global brands : Schaerer, WMF, and Wilbur Curtis.
You can find our coffee machines in convenience stores, hotels, and restaurants worldwide. Chances are you have enjoyed a cup of coffee brewed by one of our products during your morning coffee run at McDonald’s, Dunkin Donuts, Starbucks, or Tim Hortons.
SEB Professional is a subsidiary of Groupe SEB, a large French consortium and the world’s largest manufacturer of cookware in more than 150 countries, with 33,00 employees and over €8,1 b in sales annually. Notable brand names associated are Tefal, T-Fal, Krups, Lagostina, Rowenta, Moulinex, SUPOR, Arno, Emsa, All-Clad. Our Company operates in the Professional Coffee Machine division.
What you’ll do?
This high-profile role plays a critical part in our sales process, ensuring customer satisfaction through accurate technical service before and after the sales of our machines. Ultimately, the ideal candidate can overcome hurdles in the sales process by conveying solid technical product and business knowledge to key decision makers. This individual will work as part of a team to help ensure we meet and exceed our customers’ needs and expectations by offering rotational and project-based support.
Salary Range : $90,000-$110,000
Key Responsibilities :
- Develop and launch new products from Europe in North American market.
- Develop local product lines and innovations based on market needs and customer feedback.
- Leverage existing customers to engage in test new equipment and products.
- Run field tests of new equipment.
- Partner with European Product Development teams to customize prototypes for North American market.
- Become SME for equipment and introducing technical training to sales, product management, technical support and technical training teams.
- This will be part of team that has strengths in all or a few of the primary skills.
What do you need to be successful in the role :
Physical Requirements :
Overview :
Why SEB Professional North America?
Whether working in one of our offices, or flexing between the two, we offer a number of benefits and perks to support you and your family. Please ask your recruiter for additional details regarding our benefits.
Equal Employment Opportunity (EEO)
SEB Professional is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see OFCCP Equal Employm
Salary : $90,000 - $110,000