What are the responsibilities and job description for the Tenant Relations Expert position at Seb Realty?
Seb Realty Job Summary:
We are seeking an experienced Tenant Collections Specialist/ Accounts Receivable to join our team.
This role involves managing tenant relations, collections, and security deposits while representing our interests in legal matters.
Key Responsibilities:
- Tenant Relations: Serve as the primary contact for tenants regarding outstanding rent, security deposits, and other matters.
- Collections Management: Follow up on unpaid rent, promises to pay, and overdue accounts to ensure timely resolution.
- Security Deposits: Manage inquiries and disputes regarding security deposits in compliance with laws and company policies.
- Legal Representation: Represent the company in small claims court, mediations, and agreements concerning tenant-landlord disputes.
Requirements:
- Proven experience in tenant collections, property management, or a related field.
- Familiarity with landlord-tenant laws and small claims court procedures.
- Strong negotiation and conflict resolution skills.
- Excellent verbal and written communication skills.
