What are the responsibilities and job description for the Front Desk Associate position at Sebago Primary Eye Care Services (SPECS)?
Busy two location Optometric practice has an immediate opening for a full or part-time front desk associate. Looking for a team player with a friendly disposition, exceptional customer service skills and must be able to work and multi-task in a busy working environment. Excellent communication skills a must, and medical office or eye care knowledge/experience is a plus. Must be organized and thorough with great attention to detail, and work well with other team members. We are a family-run practice in the beautiful Sebago Lake Region of Maine, operating for 40 years in the same location.
Responsibilities
- Greet and assist patients upon arrival, ensuring a welcoming atmosphere.
- Manage patient check-in and check-out processes efficiently.
- Maintain accurate medical records and handle patient information in compliance with HIPAA regulations.
- Answer multi-line phone systems, addressing inquiries and scheduling appointments.
- Provide exceptional customer service, resolving any patient concerns promptly.
- Collaborate with medical staff to support office operations and enhance patient experience.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- Job requires working in either Casco or Bridgton locations. Are you able to commute to both offices?
Experience:
- Medical office: 1 year (Required)
Work Location: In person
Salary : $17 - $18