What are the responsibilities and job description for the Business Development Executive position at SEBPO?
SEBPO is seeking a results-driven Account Growth Manager to join our high-performing client success team. In this role, you will be responsible for managing key client relationships, leading daily client communications, and driving strategic initiatives that support long-term success.
The ideal candidate will have a strong track record of title progression in client success roles, proven experience conducting business reviews, and expertise in identifying and resolving issues through root cause analysis.
Key Performance Indicators:
- Client satisfaction ratings
- Client retention rates
- Annual revenue growth
- Improved client relationships
Requirements:
- 5 years of client success experience with demonstrated role progression
- Proven ability to manage multiple clients in a fast-paced environment
- Strong communication, presentation, and analytical skills
- Experience in BPO, digital services, creative, media, or similar industries is a plus
