What are the responsibilities and job description for the Business Development Manager position at SEBPO?
The Business Development Manager is a senior role within SEBPO, responsible for driving strategic revenue growth and expanding service adoption for the company's most valued client relationships.
This position requires a deep understanding of the BPO industry and the ability to develop and execute tailored account strategies focused on client needs and future business objectives.
Key Responsibilities:
- Driving strategic revenue growth and expanding service adoption for assigned accounts through upselling, cross-selling, and strategic expansion.
- Developing and executing tailored account strategies focused on client needs and future business objectives.
- Partnering closely with Sales, Client Success, Implementations, and Service Delivery to identify new opportunities within existing client accounts.
- Acting as the primary executive-level point of contact for assigned accounts, ensuring alignment with client priorities and long-term goals.
Requirements:
- 5 years of experience in a BPO, outsourcing, managed services, or client engagement/account management role with a proven track record of growing and expanding enterprise-level client accounts.
- Demonstrated ability to drive strategic revenue growth, expand service adoption, and deepen executive-level client relationships at the enterprise level.
- Ability to interface with C-Level and VP-Level stakeholders, driving high-value conversations.
- Proven ability to create and execute strategic account plans, delivering measurable revenue growth.
