Partnership and Events Manager

SEBPO seeks a Partnership and Events Manager to coordinate all SEBPO events and industry partnerships. Reporting to the Vice President of Marketing, this highly networked role requires an ability to work under pressure and meet challenging deadlines. It also requires the ability to work in a fast-paced team environment and to provide support in each area of marketing as needed.

Key Responsibilities:

• Work closely with Product Marketing, Brand Marketing, Creative, and Sales to provide strategy, planning, and operational support for all SEBPO events
• Organized, people-centric, analytical thinker who can apply their understanding of the brand and industry to partnerships and events in ways that deliver strong ROI and delight attendees
• Serve as the primary point of contact for all external marketing partners (events, influencers, and industry partners) and vendors on quotations, contracts, and invoices
• Manage and execute all marketing rights included in partnership and events contracts, ensuring that activities maximize brand visibility and affinity
• Plan and facilitate logistics for all trade and consumer shows, including contract negotiations, venue preparation, booth design and build, presentation materials, security, catering, entertainment, AV, transportation, accommodations, and marketing materials.
• Collaborate efficiently with internal and external creative teams to prepare all marketing assets required to support partnerships, creating thorough and effective creative briefs that strategically guide messaging and visuals
• Act as a brand ambassador, serving as the go-to resource for fielding questions and problem-solving at all partnership and industry events
• Determine the ideal annual schedule of events in key markets collaboratively with Marketing and Sales
• Create and communicate yearly events calendars and schedules to ensure all team members are aware of planned events
• Assess event marketing opportunities and make data-backed recommendations to the Marketing leadership
• Develop and manage a task list associated with event planning preparation, and accomplish that list in a timely manner, coordinating with Marketing, Sales, and external vendors
• Be the driving force for event and experience innovations, encouraging all team members to bring new ideas to the table and collaborate with Marketing to ensure brand consistency, engagement, dynamic experiences, and results
• Ensure all promotional items and marketing collateral are ordered and on time for events
• Create and manage staffing plans for all shows
• Support SEBPO by acquiring location, staff, permits, accommodations, and other resources needed for domestic photo and video activities to support product or campaign launches
• Develop strong relationships with third-party event organizers, stand builders, and other event suppliers and work with them to secure optimum value for the business
• Collect, document, and share critical feedback learned from events with event vendors and organizers.
• Ensure event projects are executed on time and within budget by monitoring spend and effectively managing timelines
• Report on final event spending and provide feedback to Marketing and Sales to inform future event budget forecasts
• Provide regular reporting on partnership and event activities and ROI to internal stakeholders

Qualifications and Requirements:

• Bachelor’s degree in marketing, business, or related field
• Two years of event and/or partnership management
• Excellent planning, project management, and organizational skills to effectively manage numerous activities and resources simultaneously while ensuring deadlines are met
• Strong marketing acumen, as well as the ability to think creatively
• Experience in the BPO industry or related field a plus
• Work on tight deadlines
• Strong writing and Project Management capabilities
• Demonstrates flexibility/adaptability in changing and challenging situations
• Ability to effectively forecast and maintain operating budgets
• Possess an exceptional work ethic, digital literacy, and superior cultural competency skills
• Ability to pivot and problem-solve when faced with challenges
• Must be able to manage internal and external parties
• Strong interpersonal skills
• Attention to detail is critical
• Strong editing skills
• Data tracking and analysis
• Optimizing and managing processes
• Researching and presenting
• Salesforce, ClickUp, and Google Suite experience is a bonus but not required

Additional Details:

• Travel Required: Up to 30% as business needs warrant (domestic & international)
• Ability to work overtime as business needs warrant; may include overnights and weekends.
• Ability to lift a minimum weight of 30 lbs.