What are the responsibilities and job description for the Configuration Management Specialist position at Second-61 LLC?
Description
Second-61: Our foundation is built upon the heart of patriotism; grounded in protecting that which matters most as Vigilant Defenders. We look forward to meeting you and sharing our mission to love and honor each other, our community, our country, and our customers, through superb services as their front-line Vigilant Defenders.
Position Description
We’re hiring a Configuration Management Specialist to join our team at Scott Air Force Base. This position is supporting the members of the Armed Forces, ensuring the capabilities of USTC. In this role, will be responsible for the IT Service Management (ITSM) process to identify, track, and manage the baseline Configuration Items (CIs) in an enterprise environment through the lifecycle for the Cloud Team.
Location & Hours:
- Scott AFB, near O'Fallon, IL
- This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.
Position Responsibilities:
- Experience with applying configuration management to cloud environments.
- Experience with supporting DoD programs.
- Experience with using configuration management tools for complex projects.
- Knowledge of systems engineering processes and milestones.
- Ability to develop engineering design and change artifacts to facilities configuration management processes.
- Experience organizing technical knowledge bases.
- Understanding standardized documentation, including establishing standardizing existing documentation to meet customer requirements.
- Proactively identify and resolve operational, tooling and process inefficiencies.
- Work experience with backlogs, backlog grooming, and managing backlog priorities.
- Implement the configuration management processes and procedures according to the Enterprise Configuration Management SOP.
- Review released engineering change requests and data to ensure adherence to configuration management procedures and policies.
- In depth understanding of and experience with, deployments of various systems to AWS utilizing both Cloud and nonnative services.
- Applicant should be comfortable talking to AWS services available in GovCloud.
- Ability to interact with high level customers and involved in collaboration, design, implementation, and involvement of project planning.
- Experience with sprint cycles and sprint planning.
Requirements
Experience:
- Ten (10) years or more experience.
- Experience developing and enforcing configuration management processes within Jira, including version control, workflows, and permissions.
- Proven experience managing Confluence spaces, templates, and macros to optimize collaboration and documentation structures.
- Experienced in integrating Jira and Confluence with other tools and systems (ServiceNow, AWS).
- Knowledge of AWS ECS/EC2/ CLI, & best practices.
- Familiarity and experience with AWS service offerings in AWS GovCloud.
- Interacting with clients, providing cloud support, and making recommendations based on client needs.
- Exposure to cloud formation templates.
Education:
- Bachelor's Degree in related field of study
- Must have at least one of these IAT Level II certifications: Security , CECCNA-Security, CySA **, GICSP, GSEC, CND, SSCP.
- Computing Environment (CE) certification or certificate for the technical area of responsibility for Cloud or virtualization (e.g., Azure, AWS, oracle, IBM, etc.) with a preference in AWS.
Security Qualifications:
- Position is only open to US Citizens.
- Active Department of Defense Secret Security Clearance.
Desired Qualifications:
- MA/MS.
- Experience working in a managed service environment with customer facing applications and support.
- Understanding of scripting languages, ability to review code and merge requests.
- Ensures that customer requirements are implemented and reviews change to ensure compliance with policies.
- Understanding of: Infrastructure as code.
- Understanding of Devops tools, Gitlab, Artifactory, etc.
- Agile, Scrum, SAFe or other modern software development methods/practices.
- Analyze information required for the development or update of policy, procedure and form documentation.
- Experience in working with team members to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content.
- Experience working in a high paced environment, managing CM expectations for simultaneous projects.
