Food Strategy Manager

Job Title: Food Strategy Manager, Second Harvest Food Bank of ECI

Status: Full Time, exempt

Place in the Organization:

• Report to Chief Impact Officer
• Supervises Inventory and Receiving Manager

Purpose:

• Create, develop, and manage a strategy to solicit donations of food and other products from the food industry including manufacturers, distributors, farmers, food processors and supermarkets. This position is responsible for securing a steady flow of food donations from local food donors by cultivating existing relationships and developing new relationships with local network partners and food donors.

General Responsibilities:

• Demonstrates a commitment to the mission and vision of Second Harvest Food Bank of East Central Indiana
• Ability to think strategically, in order to develop long term food procurement strategies to meet the needs of the food bank and advance the food bank’s goals
• Demonstrate success working independently while also collaborating with colleagues to accomplish stated goals
• Ability to interact professionally with the public, donors, volunteers and staff
• Work in relationship with the other management team members to achieve donor relationships and financial requirements of the organization
• Display a desire to work with a diverse population using a compassionate, collaborative, and respectful approach
• Experienced in team building, collaboration, and conflict management
• Support a culture of continuous improvement.
• Ability to use discretion and independent judgment in time management to meet objectives  
• Demonstrates skills in budgeting, planning, and analysis
• Highly organized with ability to successfully multitask and meet deadlines.
• All other duties as assigned by Director of Impact

Specific Responsibilities & Duties:

• Develop and cultivate new food donors including retailers, processors, manufacturers, produce famers and meat processors throughout our service area to ensure food donations increase annually

·      Cultivate current food donors with the goal of receiving more pounds per donation and more frequent donations, preventing attrition

• Collaborate with Operations to make the most efficient use of transportation and other logistics needed for handling donations
• Provide required monthly, quarterly, and annual reports as required by food donors, FANO, USDA, and food bank leadership
• Responsible for securing purchased food product at a reasonable price for both resale to agency partners and for use in SHFB initiatives
• Develop relationships with farmers who are willing to specifically grow food for Food Bank use both for compensation reimbursement and for donation

·      Collaborate with the Development and Marketing team on a donor recognition program for major food donors

• Determines form and frequency of solicitations and develops a system of donor tracking, reporting and acknowledgments in collaboration with the Development and Marketing team
• Works with Director of Impact and Director of Facilities and Warehouse Operations to ensure inventory needs are met

·      Works with the Director of Facilities and Warehouse Operations to communicate incoming shipments and create strategies to reduce waste

·      Facilitate and maintains Retail Store Donation Program

·      Provide ongoing training to retail partners and agency staff involved in the store donation program

·      Hosts industry visits and tours demonstrating our mission and the importance of donors to impact the communities we serve

Requirements:

• Five years or more related experience in customer service, food sales, or the food industry
• Experience in team building, collaboration, and conflict management
• Present a professional and positive image of the food bank to external and internal stakeholders
• Excellent writing, communication, public speaking, and presentation skills
• Ability to attend work functions outside of normal work hours
• MS Office Suite proficient
• Bachelor’s degree in sales, marketing, business management or another relative field
• Ability to work on the telephone and computer for hours at a time
• Valid Driver’s License and Insurance on personal vehicle
• Ability to bend and lift a minimum of 20 lbs.